Windows 7 BSOD Only when playing WoW

Daftmunk · Nov 25, 2012

Hello there!

I just brought a new computer, and are getting BSOD while playin wow. Haven't experienced this in any other game. Did a Memtest last night with no errors, so my question is: Anyone out there that might have a clue of what is going on with my computer?
I'm linking to my computer setup, dxDiag and latest Minidump below.

Computer setup:
Windows 7 Ultimate 64-bit
geForce GTX 670
Intel Core i5 - 3550 (Ivy Bridge)
Vengeance 8gb Dual Channel DDR3 Memory Kit (CMZ8GX3M2A1866C9B)
ASUS P8H77-V
1TB Seagate 7200RPM
Corsair GS600 PSU (600w)
Fractal Design Arctic (chassi)

Minidump: Link Removed
DxDiag: Link Removed

Thanks in advance,
Marcus

GeneralHiningII · Nov 27, 2012

You have 108 updates installed -
normally there are about 130 to 140 updates installed, so check Windows Update for any missing updates.

One device has a problem:

AVG AVI Loader Driver This device is not present, is not working properly, or does not have all its drivers installed.

That device belongs to AVG Technologies, and has drivers for your antivirus software. Please download and install the correct driver for the device.
(Just a suggestion/pointer: just for now, use Microsoft Security Essentials [link: http://windows.microsoft.com/en-US/windows/security-essentials-download] as your antivirus - feel free to reinstall AVG Antivirus once your problem is fixed. Remember to only have one Antivirus installed on your...

usasma · Dec 3, 2012

Have you run the diagnostics that we suggested? If so, what were the results?

Memory dump still looks like hardware to me - so the results of the diagnostic tests will suggest where we'll have to go.

As there seems to be video involvement, I suggest that you replace your video drivers this way:
- download (but DO NOT install) a fresh copy of the latest video drivers for your card from World Leader in Visual Computing Technologies | NVIDIA
- uninstall the current nVidia drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

Here are some video troubleshooting steps (you're not having these errors, but the troubleshooting may help figure this out): Link Removed

Please un-install the Asus Update software. It seems that it's the only older 3rd party driver left to try:
AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
ASUS hardware monitoring software related
Link Removed

Analysis:
The following is for informational purposes only.

Code:

[FONT=lucida console]**************************Sun Dec  2 18:43:11.253 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120312-12406-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 0:59:56.898[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MakeRangePageable+6 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88003a66192, fffff88003ff45b8, fffff88003ff3df0}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88003a66192, The address that the exception occurred at
Arg3: fffff88003ff45b8, Exception Record Address
Arg4: fffff88003ff3df0, Context Record Address
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]AV_dxgmms1!VIDMM_SEGMENT::MakeRangePageable[/B]
CPUID:        "Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: [B]3300[/B]
  BIOS Version                  1103
  BIOS Release Date             10/12/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[FONT=lucida console]**************************Sun Dec  2 18:43:11.253 2012 (UTC - 5:00)**************************
[B]AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)[/B]
viahduaa.sys                Fri May  4 06:35:46 2012 (4FA3B102)
L1C63x64.sys                Thu Jun 14 01:57:40 2012 (4FD97D54)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
[/FONT]

Link Removed
Link Removed
L1C63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Link Removed
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Daftmunk · Dec 3, 2012

usasma said:
Have you run the diagnostics that we suggested? If so, what were the results?
Memory dump still looks like hardware to me - so the results of the diagnostic tests will suggest where we'll have to go.

Yes, I did run all the tests. No errors what's so ever on the hardware according to those test.

I do have the latest windows 8 drivers that was available for download on the site.. But I'll try these steps when i get home and will come back with more info about how it went.

Regards,
Daftmunk

Windows 7 BSOD Only when playing WoW

Daftmunk

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GeneralHiningII

usasma

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Daftmunk

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