Jey7

New Member
Joined
Mar 29, 2009
Messages
2
Playing left 4 dad and tf2 i get blue screan crashes:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7068.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880057D3D90
BCP3: FFFFF88005F416A8
BCP4: FFFFF88005F40F00
OS Version: 6_1_7068
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\033009-27456-01.dmp
C:\Users\Jey\AppData\Local\Temp\WER-43321-0.sysdata.xml

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I have attached a dxdiag so you can see my setup : Link Removed due to 404 Error

If anyone can offer me any solutions to fix this problem i would greatly apreciate your help.

Thank you kindly

Jey
 


Solution
It seems like you're experiencing blue screen crashes while playing Left 4 Dead and Team Fortress 2. The error signature you provided indicates a BlueScreen event with the following details:
  • BCCode: 1000007e
  • BCP1: FFFFFFFFC0000005
  • BCP2: FFFFF880057D3D90
  • BCP3: FFFFF88005F416A8
  • BCP4: FFFFF88005F40F00
This information, along with the files that help describe the problem (such as the minidump file and sysdata.xml), can be useful for diagnosing the issue. However, since the link to the dxdiag file isn't accessible, I can provide some general troubleshooting steps based on common causes of BSOD (Blue Screen of Death) errors. Here are some steps you can take to address this issue:
  1. ...
It seems like you're experiencing blue screen crashes while playing Left 4 Dead and Team Fortress 2. The error signature you provided indicates a BlueScreen event with the following details:
  • BCCode: 1000007e
  • BCP1: FFFFFFFFC0000005
  • BCP2: FFFFF880057D3D90
  • BCP3: FFFFF88005F416A8
  • BCP4: FFFFF88005F40F00
This information, along with the files that help describe the problem (such as the minidump file and sysdata.xml), can be useful for diagnosing the issue. However, since the link to the dxdiag file isn't accessible, I can provide some general troubleshooting steps based on common causes of BSOD (Blue Screen of Death) errors. Here are some steps you can take to address this issue:
  1. Update Drivers: Ensure that all your drivers, especially graphics and chipset drivers, are up to date. Outdated drivers can often cause system instability.
  2. Check for Overheating: High temperatures can lead to system crashes. Monitor your CPU and GPU temperatures using software like HWMonitor and ensure proper ventilation for your system.
  3. Test RAM: Memory issues can also cause BSOD errors. Use Windows Memory Diagnostic tool to check your RAM for problems.
  4. Check for Malware: Run a full system scan with a reliable antivirus program to rule out malware infections.
  5. Disable Overclocking: If you've overclocked your system, revert to default settings to see if stability improves.
  6. Update Windows: Make sure your operating system is up to date with the latest Windows updates and patches.
  7. Check for Hardware Issues: Test your hardware components for possible failures. This can include your hard drive, graphics card, and other peripherals.
  8. System File Checker: Run the System File Checker tool to scan and repair corrupted system files. If these steps do not resolve the issue, analyzing the minidump file mentioned in the error signature can provide more specific details about the root cause of the problem. You can use tools like BlueScreenView to interpret the minidump files for more insights. Feel free to try these steps, and if you have access to the dxdiag file, feel free to share it for a more customized solution. Let me know if you need further assistance!
 


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