Hi, I got a solution for your problem. It is a blue screen error in Windows. Once I encountered the same problem. I resolved it using the following methods. Use the following tools & methods:
Undo recent changes using System Restore
Use Action Center to check for solution to problems
Check Windows Update for software updated
Search for drivers on the manufacturer’s website
Use safe mode to troubleshoot problems
Check your computer for hard disk & memory errors
Try safe mode to start Windows
Use startup repair to fix Windows startup files
Restore your computer using a system image backup
Reinstall Windows 7