BSOD problem

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by gudusak, May 14, 2013.

  1. gudusak

    gudusak New Member

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  2. Vir Gnarus

    Vir Gnarus Active Member

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    Can you explain to us how long you've been having these BSODs? When do they happen? Is there anything you can do that will cause them? The more details the better.
     
  3. gudusak

    gudusak New Member

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    i bad speak english... I will use google translate. The computer was slow. I installed Tuneup13 and I cleared it. While I was cleaning Registry , appeared BSOD. BSOD appear 10-15minute after start win. or while PC booting windows ( i reinstalled windows for 3 times)

    I having these BSODs 1week

    Memtest 2 hour testing - 0 error
    chkdsk - 0 error but disk have 1 damaged sector
     
    #3 gudusak, May 14, 2013
    Last edited: May 14, 2013
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Run hard drive test: Hard Drive Diagnostic Procedure
    Run other diagnostics: Hardware Diagnostics as time allows

    Only 110 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    You have a TP-LINK 150Mbps Wireless N USB Adapter:
    This device has a problem:
    Please update the wired network drivers for your motherboard/system even if you're not using them. Check in Device Manager to see if the problem is fixed after updating them. The dump files indicate that this driver package dates from as early as 2007 - so it's likely to be causing a problem on your system.

    AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows systems.
    Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

    If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    You appear to have both AVG and Microsoft Security Essentials running. Please un-install AVG.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    RtNdPt60.sys Mon Dec 10 21:49:52 2007 (475DFAD0)
    Realtek NDIS User mode I/O Driver - Ethernet
    http://www.carrona.org/drivers/driver.php?id=RtNdPt60.sys

    AtiPcie.sys Tue May 5 11:00:22 2009 (4A005486)
    ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys

    AsUpIO.sys Sun Jul 5 22:21:38 2009 (4A515FB2)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Tue May 14 11:51:54.197 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\051413-60980-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 0:07:26.820[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )[/B]
    BugCheck [B]7F, {8, 80050031, 6f8, fffff80002cd5e2f}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000007F"]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/URL]
    Arguments: 
    Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
    Arg2: 0000000080050031
    Arg3: 00000000000006f8
    Arg4: fffff80002cd5e2f
    BUGCHECK_STR:  0x7f_8
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID: [B]X64_0x7f_8_nt!KiDoubleFaultAbort+b2[/B]
      BIOS Version                  1101   
      BIOS Release Date             11/20/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue May 14 10:53:45.563 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\051413-40529-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 0:36:33.186[/B]
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :[B]win32k.sys ( win32k+d7623 )[/B]
    BugCheck [B]3B, {c0000005, fffff960000e7623, fffff88009e25030, 0}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION (3b)[/URL]
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff960000e7623, Address of the instruction which caused the bugcheck
    Arg3: fffff88009e25030, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  VDeck.exe
    FAILURE_BUCKET_ID: [B]X64_0x3B_win32k+d7623[/B]
      BIOS Version                  1101   
      BIOS Release Date             11/20/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue May 14 08:31:24.011 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\051413-50731-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 5:41:53.195[/B]
    Probably caused by :[B]ntkrnlmp.exe ( nt!PspReturnQuota+46 )[/B]
    BugCheck [B]50, {fffffe8007535e00, 0, fffff80002ce5b46, 7}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
    Arguments: 
    Arg1: fffffe8007535e00, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff80002ce5b46, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000007, (reserved)
    BUGCHECK_STR:  0x50
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: [B]X64_0x50_nt!PspReturnQuota+46[/B]
      BIOS Version                  1101   
      BIOS Release Date             11/20/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Tue May 14 11:51:54.197 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]RtNdPt60.sys                  Mon Dec 10 21:49:52 2007 (475DFAD0)[/B][/COLOR]
    [COLOR=RED][B]AtiPcie.sys                   Tue May  5 11:00:22 2009 (4A005486)[/B][/COLOR]
    [COLOR=RED][B]AsUpIO.sys                    Sun Jul  5 22:21:38 2009 (4A515FB2)[/B][/COLOR]
    ASACPI.sys                    Wed Jul 15 23:31:29 2009 (4A5E9F11)
    AsIO.sys                      Mon Aug  3 03:03:16 2009 (4A768BB4)
    TuneUpUtilitiesDriver64.sys   Thu Sep 17 07:54:52 2009 (4AB2238C)
    viahduaa.sys                  Mon Jan 11 05:05:18 2010 (4B4AF7DE)
    amdiox64.sys                  Thu Feb 18 10:17:53 2010 (4B7D5A21)
    amdxata.sys                   Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    [COLOR=RED][B]dtsoftbus01.sys               Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
    [COLOR=RED][B]AODDriver2.sys                Thu Apr  5 05:23:37 2012 (4F7D6499)[/B][/COLOR]
    rtwlanu.sys                   Fri Sep 14 05:26:17 2012 (5052F839)
    avgrkx64.sys                  Thu Feb  7 22:14:05 2013 (51146D7D)
    avgldx64.sys                  Thu Feb  7 22:14:24 2013 (51146D90)
    avgloga.sys                   Thu Feb  7 22:14:29 2013 (51146D95)
    avgidsha.sys                  Thu Feb  7 22:14:48 2013 (51146DA8)
    avgmfx64.sys                  Thu Feb  7 22:14:48 2013 (51146DA8)
    AtihdW76.sys                  Thu Feb 14 17:11:09 2013 (511D60FD)
    avgtdia.sys                   Wed Mar 20 21:50:47 2013 (514A6777)
    atikmpag.sys                  Thu Mar 28 21:09:45 2013 (5154E9D9)
    avgidsdrivera.sys             Thu Mar 28 21:40:56 2013 (5154F128)
    atikmdag.sys                  Thu Mar 28 22:27:04 2013 (5154FBF8)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue May 14 10:53:45.563 2013 (UTC - 4:00)**************************
    viahduaa.sys                  Tue Oct 20 23:30:30 2009 (4ADE8056)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=RtNdPt60.sys
    http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=TuneUpUtilitiesDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
    http://www.carrona.org/drivers/driver.php?id=avgtdia.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
     
  5. gudusak

    gudusak New Member

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    i update this device for 3 times ..Realtek PCIe GBE Family Controller PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&B2F080F&0&0050 .. and it isnt working.. This device isn´t working after flash bios to last version.. 2week ago

    Atipcie.sys - I downloaded and installed all last drivers (graphic,integr.grap.,AMD mb core) .. but this driver is still old.
     
  6. Vir Gnarus

    Vir Gnarus Active Member

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    1 damaged sector, eh? Run the hard drive tests Usasma recommended. Also give us screenshot of CrystalDiskInfo. Your hard drive may be the problem.

    If not, TuneUp may have ruined Windows. TuneUp and other "registry cleaning" software can break the registry by deleting needed registry keys. If this happened only after TuneUp was used, it is possible TuneUp caused them and you will need to reinstall Windows. Please avoid using TuneUp as well as other "system optimizing" or "system enhancing" software. They are trouble.
     
  7. gudusak

    gudusak New Member

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    HD TUNE.PNG hd tune

    Interface CRC error count - yesterday 20 , today 22 ..
     
    #7 gudusak, May 15, 2013
    Last edited: May 15, 2013
  8. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    May also have an issue with the Realtek Networking device. If not using it, disable it in the BIOS.
     
  9. Vir Gnarus

    Vir Gnarus Active Member

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    Check HD cables. Plug in both motherboard and hard drive sides. If that fixes things, great! Otherwise, your drive is most likely bad, and needs replaced.
     

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