BSOD Process has locked pages

#1
Here are the dmp files hopefully I can get this resolved. Thanks for all your help the blue screen has been happening on shutdown lately.


Alienware chasis
X58A-UD3R mobo revision 1.0- F4 BIOS
Windows 7 64bit Ultimate N
G. Skill ddr3-1600 6gbs
Intel i7 920@2.67 ghz
Ati Radeon HD 5850
V8 Cooler Master 180w
750 watt atx psu power supply
1 tb WD caviar(main hd) and a 500gb hd
 


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#2
I am bumping this post can anyone help me with this please.
 


Captain Jack

Extraordinary Member
#3
Here are the dmp files hopefully I can get this resolved. Thanks for all your help the blue screen has been happening on shutdown lately.


Alienware chasis
X58A-UD3R mobo revision 1.0- F4 BIOS
Windows 7 64bit Ultimate N
G. Skill ddr3-1600 6gbs
Intel i7 920@2.67 ghz
Ati Radeon HD 5850
V8 Cooler Master 180w
750 watt atx psu power supply
1 tb WD caviar(main hd) and a 500gb hd
Hello,

I ran your Dump files the cause is not clear. Still i would recommend the basic steps like Download Malwarebytes and run a complete scan to make sure it clean. Make sure all the drivers are up to date. Uninstall any third party Antivirus / Firewall installed in your system and see whether that makes any difference. Check whether you have any BIOS updates.

Run the http://www.carrona.org/memdiag.html & http://www.carrona.org/hddiag.html

Also i would recommend to run System Integrity Checker
Start > Run > CMD >Right Click and Run as administrator > SFC/ SCANNOW
If that didn't help then Run Driver Verifier follow this link Using Driver Verifier to identify issues with Drivers - Windows 7 Forums

Code:
PROCESS_HAS_LOCKED_PAGES (76)
Caused by a driver not cleaning up correctly after an I/O.
Arguments:
Arg1: 0000000000000000, Locked memory pages found in process being terminated.
Arg2: fffffa800945b610, Process address.
Arg3: 0000000000000003, Humber of locked pages.
Arg4: 0000000000000000, Pointer to driver stacks (if enabled) or 0 if not.
 Issue a !search over all of physical memory for the current process pointer.
 This will yield at least one MDL which points to it.  Then do another !search
 for each MDL found, this will yield the IRP(s) that point to it, revealing
 which driver is leaking the pages.
 Otherwise, set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
 Management\TrackLockedPages to a DWORD 1 value and reboot.  Then the system
 will save stack traces so the guilty driver can be easily identified.
 When you enable this flag, if the driver commits the error again you will
 see a different bugcheck - DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS (0xCB) -
 which can identify the offending driver(s).
Debugging Details:
------------------
 
PROCESS_NAME:  ts3client_win6
DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76
CUSTOMER_CRASH_COUNT:  1
BUGCHECK_STR:  0x76
CURRENT_IRQL:  0
LAST_CONTROL_TRANSFER:  from fffff800031c69f5 to fffff80002e8ef00
STACK_TEXT:  
fffff880`07bde318 fffff800`031c69f5 : 00000000`00000076 00000000`00000000 fffffa80`0945b610 00000000`00000003 : nt!KeBugCheckEx
fffff880`07bde320 fffff800`0314b207 : fffffa80`0945b610 00000000`00000008 fffffa80`00000000 fffffa80`00000004 : nt! ?? ::NNGAKEGL::`string'+0x181e6
fffff880`07bde360 fffff800`02e940b4 : 00000000`00000000 fffffa80`0945b610 fffffa80`0945b5e0 fffff800`0318873b : nt!PspProcessDelete+0x177
fffff880`07bde3c0 fffff800`03171a8f : fffffa80`0945b610 00000000`00000001 fffffa80`08953980 fffff800`031882bd : nt!ObfDereferenceObject+0xd4
fffff880`07bde420 fffff800`02e940b4 : 00000000`00000000 fffffa80`0891e060 fffffa80`04e89c40 fffffa80`05b1e5f0 : nt!PspThreadDelete+0xe3
fffff880`07bde460 fffff800`031a2194 : fffffa80`0891e060 00000000`00000000 fffffa80`08953980 00000000`00000000 : nt!ObfDereferenceObject+0xd4
fffff880`07bde4c0 fffff800`031a2094 : 00000000`000005c4 fffffa80`0891e060 fffff8a0`0154f700 00000000`000005c4 : nt!ObpCloseHandleTableEntry+0xc4
fffff880`07bde550 fffff800`02e8e153 : fffffa80`08953980 fffff880`07bde620 00000000`00000003 ffffffff`9f0112d6 : nt!ObpCloseHandle+0x94
fffff880`07bde5a0 00000000`7768ffaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0276e4b8 fffff800`02e86840 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7768ffaa
fffff880`07bde980 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiCallUserMode
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt! ?? ::NNGAKEGL::`string'+181e6
fffff800`031c69f5 cc              int     3
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  nt! ?? ::NNGAKEGL::`string'+181e6
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
FAILURE_BUCKET_ID:  X64_0x76_ts3client_win6_nt!_??_::NNGAKEGL::_string_+181e6
BUCKET_ID:  X64_0x76_ts3client_win6_nt!_??_::NNGAKEGL::_string_+181e6
Hope this helps,
Captain
 


Last edited:
#4
Cap Jack did you edit this post and find the process causing the problem being the ts3 program?? Just curious since when i originally read this it said the issue was not clear.
 


Captain Jack

Extraordinary Member
#5
Cap Jack did you edit this post and find the process causing the problem being the ts3 program?? Just curious since when i originally read this it said the issue was not clear.
Nope i just changed the link that's all. TS3Client was running when you got the crash but that doesn't mean that TS3 is causing the problem. But Yes its also possible that TS3 is the problem.

Hope this helps,
Captain
 


#6
So i did the scan by admin and no problems there. It seems that if ts3 is running and I shutdown it goes to that blue screen so i am gonna assume that program is the issue(when I shutdown without ts3 running perfect shutdown) So just uninstall and reinstall? Any other things I need to do with that program or check for?

thanks for all your help jack,

biggd
 


#7
bumping this post for a reply thanks!
 


#8
bumping this post for a reply thanks!
I would say all the clues capn jack has shown suggest for now uninstalling Ts3 is your answer , remember it is possible your antivirus or 3rd party firewall could be blocking access for Ts3 and so causing a crash :eek:
 


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