BSOD SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION and more

#1
I'm new here on this forum so i'm sorry if i make a mistake here anyway about the problem of BSOD. i usually get a BSOD about DRIVER POWER STATE FAILURE or KERNEL SECURITY CHECK FAILURE. Both of BSOD are 99% never happen when i plugged or charging. But now there a new BSOD happen it "SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION" and happen lately even if I'm not using sth that use too much graphic.Before the time SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION BSOD i just listen to music and type a document on microsoft word and after i click "increase indent" on microsoft word rapidly the computer shown BSOD.
By the way my Laptop is ASUS G551JW
Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
Ram: 16 GB
Graphic Card: Nvidia Gefore GTX 960M.
Please kindly look at the problem and the solution.
And here is the Dump file.
 


Attachments

kemical

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#2
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C1, {ffffcf829d50cfe0, ffffcf829d50cb26, 4b0020, 32}

Probably caused by : memory_corruption ( nt!MiCheckSpecialPoolSlop+8a )

Followup: MachineOwner
Hi,
this bugcheck means a driver is writing to an invalid section of pooled memory. Nothing specific is named driver wise although I can see the Nvidia nvstreamuseragent was running at the time of the crash.
Now unless your actually using the Nvidia Stream your better off disabling it as it will actually make your card run that little bit faster.
Disable NVIDIA Streamer Service and other NVIDIA processes - gHacks Tech News

If the bsod continues then try updating the Nvidia driver using the version found on the systems support page:
ROG G551JW - Support

ASMMAP64.sys Thu Jul 02 10:13:26 2009: Asus ATK Hotkey ATK0101 ACPI UTILITY please update using the system support page.
ROG G551JW - Support

ElRawDsk.sys Tue Oct 26 10:34:13 2010: Raw disk driver please update:
Release Downloads - RawDisk™

File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.

Post any new dump files.
 


#3
"ASMMAP64.sys Thu Jul 02 10:13:26 2009: Asus ATK Hotkey ATK0101 ACPI UTILITY please update using the system support page."
is this the ATKPackage (For Windows 10 Upgrade) in the support page? i only see this one.
 


#4
"Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>"
from the command prompt.
i say the second scan is not successful am i right?
 


kemical

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Microsoft MVP
#5
ATKPackage (For Windows 10 Upgrade) in the support page? i only see this one.
This is a memory mapping driver and is part of the ATK package you can see.
i say the second scan is not successful am i right?
Hmm... Can you try running both scans again please.
 


#6
The result are the same though.
Here the CBS and DISM log.
 


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Last edited:
#7
And one more dump not sure why and what happen cause i'm not there to see, i just left the computer with google chrome open while listen to youtube and play browser game a bit after i came back my computer has already restarted.
 


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kemical

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#8

kemical

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Microsoft MVP
#9
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {9d, 10, 29, fffff801ca07ccc1}

Probably caused by : win32kfull.sys ( win32kfull!Win32AllocPoolWithQuotaImpl+28 )

Followup: MachineOwner
Hi,
the above means an invalid request for pooled memory occurred. I also found another old driver which needs updating:

PxHlpa64.sys Mon Oct 17 15:29:34 2011: Sonic CD/DVD driver (used by many different CD/DVD programs) most of which are named here:
pxHelp20.sys programs Please remove and update this application.

I wanted you to run the driver verifier but it looks like it might be running?

In any case please create a recovery USB/Disk. If the verifer causes a bsod loop on start up you'll need the recovery USB/Disk to boot into safe mode to turn the verifier off.
Recovery
Creating a recovery drive - Windows Help -

How do I fix a Blue Screen in Windows using Driver Verifier?

Post any resulting dump files.
 


#10
PxHlpa64.sys i think i don have any program related to this.
anyway while i read this post and open bluestack (i forget to mention in previous post) i got another BSOD.
so is using chrome with bluestack lead to BSOD? for all i see this what make BSOD happen and other when i using AutoCAD 2015.
 


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kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#11
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C1, {ffffcf80848cef70, ffffcf80848ceb26, eb4088, 32}

Probably caused by : memory_corruption ( nt!MiCheckSpecialPoolSlop+8a )

Followup: MachineOwner
PxHlpa64.sys i think i don have any program related to this.
None of these?
pxhelp20.sys - A part of:

RecordNow!
ESSSONIC
Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
1CLICK DivxToDVD
OLYMPUS muvee theaterPack
by Sonic Solutions (www.sonic.com) or VERITAS Software, Inc (www.veritas.com).

so is using chrome with bluestack lead to BSOD? for all i see this what make BSOD happen and other when i using AutoCAD 2015.
At the moment i'm unsure which is why i asked you this:
Run driver verifier.
In any case please create a recovery USB/Disk. If the verifer causes a bsod loop on start up you'll need the recovery USB/Disk to boot into safe mode to turn the verifier off.
Recovery
Creating a recovery drive - Windows Help -

How do I fix a Blue Screen in Windows using Driver Verifier?
 


#12
the recovery drive are being created so i have to wait for now
 


kemical

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Microsoft MVP
#13
Ok thank you for the update. Hope all goes well.. :)
 


#14
after that BSOD i just update my BIOS to 209. i found it on the support page on asus.
 


kemical

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Staff member
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Microsoft MVP
#15
Good job! I wasn't too sure whether to mention it or not but you've done it already.. :)
 


#16
Getting a BSOD is annoyed you all the time so i would to get it fast too.
 


kemical

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Microsoft MVP
#17
Getting a BSOD is annoyed you all the time so i would to get it fast too.
Me? I'm annoyed? No not at all I'm happy to help.
 


kemical

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Premium Supporter
Microsoft MVP
#18
I have to go out but will be back in maybe 2hrs so will check for any updates to your thread.. :)
 


#19
And here another BSOD while creating recovery drive:(.
 


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kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#20
Hey,
dump file was similar to the last posted. Hopefully you'll soon have the driver verifier dump file and perhaps the culprit too.. :)
 


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