bluejen512
New Member
- Joined
- Jan 28, 2015
- Messages
- 1
- Thread Author
- #1
Hi Everyone
I wonder if anyone can help - probably once a month when i switch on my computer it blue screens but once switched of an on again (maybe a couple of times) its works fine.
It happened this morning and i had the following error message :
Does anyone know what might be causing this?
Your help is much appreciated!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800F901B30
BCP3: FFFFFA800F901E10
BCP4: FFFFF8000397C500
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\012815-35973-01.dmp
C:\Users\Jenny\AppData\Local\Temp\WER-120448-0.sysdata.xml
I wonder if anyone can help - probably once a month when i switch on my computer it blue screens but once switched of an on again (maybe a couple of times) its works fine.
It happened this morning and i had the following error message :
Does anyone know what might be causing this?
Your help is much appreciated!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800F901B30
BCP3: FFFFFA800F901E10
BCP4: FFFFF8000397C500
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\012815-35973-01.dmp
C:\Users\Jenny\AppData\Local\Temp\WER-120448-0.sysdata.xml