BSOD when using Movie Maker or Cyberlink Power Director Dump file included

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Boboule, Jan 9, 2012.

  1. Boboule

    Boboule New Member

    Joined:
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    ==================================================
    Dump File : 010912-21652-01.dmp
    Crash Time : 1/9/2012 8:11:33 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : fffff880`0b1e196c
    Parameter 2 : 00000000`00000000
    Parameter 3 : fffff800`02dd8590
    Parameter 4 : 00000000`00000002
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+80640
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
    Processor : x64
    Crash Address : ntoskrnl.exe+80640
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\010912-21652-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,520
    ==================================================
     
  2. Trouble

    Trouble Noob Whisperer

    Joined:
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    Hello and welcome to the forums.
    First make sure your machine is configured properly to facilitate the collection of .dmp files.
    Then:
    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    Good luck
    Randy
     

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