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Windows 7 BSOD while mostly playing a video online

K

kpmaher15

Well-Known Member
Joined
Oct 4, 2012
Messages
6
Hey all, new member here, and like most new members, I have a problem! Read through the stickies, and downloaded all necessary tools, except Rammon won't open for some reason.

My BSOD mostly appears when I'm watching a video online, whether it be YouTube, Hulu, doesn't matter.
 


Solution
usasma
You have a wireless USB adapter - Win7 doesn't like these devices. Here's my canned speech about them:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
Click to expand...

You have both AVG and Microsoft Security Essentials installed - please un-install the AVG and see if that helps. Only run 1 antivirus and one firewall at a time - anything more will cause...
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Almost forgot some specs...

W7 Home Premium SP1
Processor: AMD Phenom II X4 840 3.20ghz
64 bit OS
Video card: ATI Radeon HD4200
 


Upvote 0 Downvote
You have a wireless USB adapter - Win7 doesn't like these devices. Here's my canned speech about them:
I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.
Click to expand...

You have both AVG and Microsoft Security Essentials installed - please un-install the AVG and see if that helps. Only run 1 antivirus and one firewall at a time - anything more will cause issues.

Uninstall McAfee Security Scan as it's running resident (in memory) at startup.

Lot's and lot's of memory dumps - I only ran the last 10.
The drivers for your Blackberry are very old (2008) - please uninstall them and see if that helps.
Your networking drivers are very old also (2008) - please update them also.
Update your video drivers - yours date from 2011

Beyond that, please start with these free hardware diagnostics: Link Removed - Invalid URL

Analysis:
The following is for information purposes only.
Code: 
[FONT=lucida console]**************************Wed Oct  3 22:10:42.178 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-24476-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:12:12.364[/B]
BugCheck Code: [B]BugCheck D1, {fd79dd45, 2, 0, fffff88004811c4e}[/B]
Probably caused by :[B]USBPORT.SYS ( USBPORT!USBPORT_Core_UsbMapDpc_Worker+3e )[/B]
BugCheck Info: [B]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_USBPORT!USBPORT_Core_UsbMapDpc_Worker+3e[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  3 21:57:54.388 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-22479-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:17:05.574[/B]
BugCheck Code: [B]BugCheck 1000007E, {ffffffffc0000005, fffff88004238c2e, fffff880021b68a8, fffff880021b6100}[/B]
Probably caused by :[B]dxgmms1.sys ( dxgmms1!VidSchiSubmitRenderCommand+812 )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID: [B]X64_0x7E_dxgmms1!VidSchiSubmitRenderCommand+812[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  3 21:39:48.027 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-22776-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 12:10:23.588[/B]
BugCheck Code: [B]BugCheck 124, {0, fffffa80048e0028, b603a000, dd000135}[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck Info: [B]WHEA_UNCORRECTABLE_ERROR (124)[/B]
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  3 09:28:19.667 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100312-25911-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 10:59:01.228[/B]
BugCheck Code: [B]BugCheck 124, {0, fffffa800478f028, b60f2000, 5f000175}[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck Info: [B]WHEA_UNCORRECTABLE_ERROR (124)[/B]
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  2 22:28:17.931 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-25209-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:03:59.492[/B]
BugCheck Code: [B]BugCheck 124, {0, fffffa8004c84028, b6004000, 5d000135}[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck Info: [B]WHEA_UNCORRECTABLE_ERROR (124)[/B]
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  2 22:23:16.821 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-24991-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:07:52.382[/B]
BugCheck Code: [B]BugCheck A, {fffff8005b799ee4, 2, 1, fffff80002ea1396}[/B]
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!SwapContext+76 )[/B]
BugCheck Info: [B]IRQL_NOT_LESS_OR_EQUAL (a)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xA_nt!SwapContext+76[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  2 22:00:19.373 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-25287-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 3:55:35.934[/B]
BugCheck Code: [B]BugCheck 124, {0, fffffa80048bd028, b6004000, 1c000175}[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck Info: [B]WHEA_UNCORRECTABLE_ERROR (124)[/B]
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  2 13:58:24.280 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-25864-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:00:21.467[/B]
BugCheck Code: [B]BugCheck 1000007E, {ffffffffc0000005, fffff8800126b96e, fffff88003771918, fffff88003771170}[/B]
Probably caused by :[B]hardware ( rdyboost!memmove+10e )[/B]
BugCheck Info: [B]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/B]
PROCESS_NAME: [B]System[/B]
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
FAILURE_BUCKET_ID: [B]X64_IP_MISALIGNED_rdyboost.sys[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  2 12:01:22.383 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-28828-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 2:06:40.554[/B]
BugCheck Code: [B]BugCheck 124, {0, fffffa800487c028, b6004000, 15000135}[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck Info: [B]WHEA_UNCORRECTABLE_ERROR (124)[/B]
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct  2 09:53:41.022 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100212-33197-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 11:10:54.209[/B]
BugCheck Code: [B]BugCheck 3B, {c0000005, fffff88000e7114e, fffff88009ee0e60, 0}[/B]
Probably caused by :[B]hardware ( fltmgr!FltpPerformPreCallbacks+3de )[/B]
BugCheck Info: [B]SYSTEM_SERVICE_EXCEPTION (3b)[/B]
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME: [B]chrome.exe[/B]
FAILURE_BUCKET_ID: [B]X64_IP_MISALIGNED[/B]
  BIOS Version                  V28.6
  BIOS Release Date             10/25/2010
  Manufacturer                  MICRO-STAR INTERNATIONAL CO.,LTD
  Product Name                  MS-7551
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  3 22:10:42.178 2012 (UTC - 4:00)**************************
[/FONT]


3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code: 
[FONT=lucida console]**************************Wed Oct  3 22:10:42.178 2012 (UTC - 4:00)**************************
[COLOR=RED][B]arusb_lhx.sys               Thu Jul 24 04:18:20 2008 (48883ACC)[/B][/COLOR]
[COLOR=RED][B]RimSerial_AMD64.sys         Mon Nov 24 12:01:01 2008 (492ADDCD)[/B][/COLOR]
GEARAspiWDM.sys             Mon May 18 08:17:04 2009 (4A1151C0)
PxHlpa64.sys                Tue Oct 20 14:08:42 2009 (4ADDFCAA)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
Rt64win7.sys                Wed Jun 23 05:10:45 2010 (4C21CF95)
cpuz135_x64.sys             Wed Jan 19 11:42:06 2011 (4D37145E)
dc3d.sys                    Fri Apr  8 18:58:20 2011 (4D9F930C)
atikmpag.sys                Tue Apr 19 21:22:32 2011 (4DAE3558)
atikmdag.sys                Tue Apr 19 21:53:29 2011 (4DAE3C99)
avgidsdrivera.sys           Fri Dec 23 07:05:21 2011 (4EF46E81)
avgidsfiltera.sys           Fri Dec 23 07:05:40 2011 (4EF46E94)
avgmfx64.sys                Fri Dec 23 07:08:12 2011 (4EF46F2C)
avgrkx64.sys                Mon Jan 30 22:11:41 2012 (4F275BED)
avgidsha.sys                Wed Apr 18 22:19:15 2012 (4F8F7623)
avgtpx64.sys                Thu Jul 19 10:07:13 2012 (50081491)
avgldx64.sys                Wed Jul 25 20:56:48 2012 (501095D0)
MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
avgtdia.sys                 Fri Aug 24 09:20:13 2012 (50377F8D)
[/FONT]
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