Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff96000166483, fffff88009081030, 0}
Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
Followup: MachineOwner
Hi,
out of the three dump files sent two were like the above and one related to your gpu driver. Bugcheck 3B and win32K.sys can point to hardware or process/driver issues.
Your missing a service pack. Please download and install SP1:
Link Removed
If you run into issues you may need the update readiness tool:
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avgidsdrivera.sys Fri Apr 18 14:01:52 2014: AVG AV is known at times to cause issues. Please remove and install MSE as it's very stable:
http://windows.microsoft.com/en-GB/windows/security-essentials-download
athrx.sys Wed Jul 20 14:33:03 2011: Atheros network adapter driver please update...... Just checking on this and I'm wondering why this driver is installed at all? According to your motherboard specs you have a Realtek Network adapter. Is this something that you've added? If it isn't needed uninstall it.
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atikmdag.sys Fri Apr 18 03:13:16 2014: AMD GPU driver. Please uninstall using this app as it will remove anything old or not needed:
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Re-install using latest driver:
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dtsoftbus01.sys Fri Feb 21 09:49:36 2014: Daemon Tools driver. Possible BSOD issues in Win7 please remove to test.
iusb3hcs.sys Fri Feb 22 12:36:29 2013: Intel USB3 drivers please update:
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NTIOLib_X64.sys Thu Oct 25 11:27:58 2012: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5 please remove to test.
Rt64win7.sys Wed Apr 10 04:00:34 2013: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
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RTKVHD64.sys Tue Jul 02 15:07:25 2013: Realtek Hi Def driver please update:
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usbVM305.sys Thu Mar 08 11:03:57 2007: ViMicro USB PC Camera 305 Driver please update if possible:
http://www.vimicro.com/english/product/pc003.htm
If after making the above changes you still get a bsod please download and run Memtest86:
http://www.memtest.org/
Post any new dump files.