BSOD Win7 64Bit

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by wesdrum, Sep 17, 2012.

  1. wesdrum

    wesdrum Well-Known Member

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    Hi,

    Having some problems with random BSOD crashes, doesnt happen every day but when it happens it can crash many times.
    Doesnt crash in any particular program just completely random times
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3081
    Additional information about the problem:
    BCCode: 3d
    BCP1: FFFFF80000B9BF60
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: FFFFF880014F378E
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1


    Intel i5 2500K (oc to 4.5Ghz core volts 1.3v)
    ASUS P8-z68 Pro Gen 3
    MSI Nvidia Gefore 560ti
    8GB Corsair Memory

    Any more info please ask
    Thanks
     
  2. kemical

    kemical Windows Forum Admin
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  3. wesdrum

    wesdrum Well-Known Member

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    DMP files attached
     

    Attached Files:

  4. wesdrum

    wesdrum Well-Known Member

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    Have installed the SF Diag tool, having some problems running MSINFO 32, gets halfway then comes up with a pop up telling me access is denied and then gives me the following error
    Unhadled exception has occurred. could not find c\msinfo32.nfo

    I cannot run any other options from SF diag i get a similar message
     
  5. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Try this to generate a separate MSINFO32 report:
     
  6. wesdrum

    wesdrum Well-Known Member

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    Here is the CPU-z images and rammon but had some problems with SF diagnostic. could only get system information
    all others were giving errors when trying to run
     

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  7. wesdrum

    wesdrum Well-Known Member

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    MSinfo32 in NFO and txt formats attached
     

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  8. wesdrum

    wesdrum Well-Known Member

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    I have not removed the OC settings as yet, Im hoping that it is some sort of software driver error, the BSOD is very random it has been happening 1-2 times a month but not every day just random times. If it does continue I will remove the OC
    after OC I did run a some tests to make sure it was stable...but who knows
     
  9. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    INTERRUPT_EXCEPTION_NOT_HANDLED (3d)
    Arguments:
    Arg1: fffff80000b9bf60
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: fffff8800149978e
    
    
    Debugging Details:
    ------------------
    
    
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    
    BUGCHECK_STR:  0x3D
    
    
    PROCESS_NAME:  System
    
    
    CURRENT_IRQL:  b
    
    
    EXCEPTION_RECORD:  fffff80000b9c708 -- (.exr 0xfffff80000b9c708)
    Cannot read Exception record @ fffff80000b9c708
    
    
    TRAP_FRAME:  fffff80000b9c7b0 -- (.trap 0xfffff80000b9c7b0)
    Unable to read trap frame at fffff800`00b9c7b0
    
    
    LAST_CONTROL_TRANSFER:  from fffff80003092229 to fffff80003092c80
    
    
    STACK_TEXT:  
    fffff800`00b9b6a8 fffff800`03092229 : 00000000`0000003d fffff800`00b9bf60 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
    fffff800`00b9b6b0 fffff800`0308e589 : 00000000`00000000 00000000`00000000 fffff800`00b9bf60 fffff800`030bdc80 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9b7f0 fffff800`030bd94d : fffff800`0329ad20 fffff800`031dbd8c fffff800`03016000 fffff800`00b9c708 : nt!KiInterruptHandler+0x29
    fffff800`00b9b820 fffff800`030bc725 : fffff800`031dbd84 fffff800`00b9b898 fffff800`00b9c708 fffff800`03016000 : nt!RtlpExecuteHandlerForException+0xd
    fffff800`00b9b850 fffff800`030cd6a1 : fffff800`00b9c708 fffff800`00b9bf60 fffff800`00000000 fffffa80`091ec4e8 : nt!RtlDispatchException+0x415
    fffff800`00b9bf30 fffff800`03092302 : fffff800`00b9c708 fffffa80`091dbb60 fffff800`00b9c7b0 00000000`00000000 : nt!KiDispatchException+0x135
    fffff800`00b9c5d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    
    
    
    
    STACK_COMMAND:  kb
    
    
    FOLLOWUP_IP: 
    nt!KiInterruptHandler+29
    fffff800`0308e589 90              nop
    
    
    SYMBOL_STACK_INDEX:  2
    
    
    SYMBOL_NAME:  nt!KiInterruptHandler+29
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: nt
    
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f558b55
    
    
    FAILURE_BUCKET_ID:  X64_0x3D_nt!KiInterruptHandler+29
    
    
    BUCKET_ID:  X64_0x3D_nt!KiInterruptHandler+29
    
    
    Followup: MachineOwner
    
    The INTERRUPT_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000003D.
    This bug check appears very infrequently.

    Your bios is old and needs updating:

    BiosVersion = 0301
    BiosReleaseDate = 09/16/2011
    http://uk.asus.com/Motherboards/Intel_Socket_1155/P8Z68V_PROGEN3/#download

    Also several of your drivers are old. I'd use your motherboard website as a guide and update all drivers to their latest versions.

    Do not flash the bios with the machine overclocked. Flash the new bios and I would run it for a while to see if stability has returned. If you do bsod please post the new dump.





     
  10. wesdrum

    wesdrum Well-Known Member

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    Hi, thanks for the reply
    I will update the m/b drivers, in regards to the BIOS flash, should I remove the OC flash the BIOS and if all stable reinstate the OC??

    Thanks again
     
  11. kemical

    kemical Windows Forum Admin
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    Hi,

    yes please remove the oc. Once flashed it's best if you choose something like optimised defaults just to get you started. Once your sure all is stable and no bsods you can then tweak again..
     
  12. wesdrum

    wesdrum Well-Known Member

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    Hi, I have removed the OC, updated the drivers (asus website wasnt very helpful, most drivers did not have a new version) and flashed the BIOS to the latest.
    Will test it out for a few weeks and if all is good then I will reinstate the OC and go from there, thanks for the help
     
  13. kemical

    kemical Windows Forum Admin
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    Your welcome.. :) Hope it all works out.
     

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