BSOD Windows 10

Discussion in 'Windows 10 Blue Screen of Death (BSOD)' started by eezeepc, Nov 30, 2015.

  1. eezeepc

    eezeepc New Member

    Joined:
    Nov 30, 2015
    Messages:
    1
    Likes Received:
    0
    I'm having the same problem and have followed the instructions on how to gather the crash dump data.
    I am using a Kingston Hyper X 240GB SSD as my primary drive and have changed the data cable in case that was the cause of the problem. However, I still get the same BSOD at least once a day and without ant warning. Running Windows 10 Pro. Hope you can help.
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,818
    Likes Received:
    1,565
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 154, {ffffe0018b647000, ffffd00020958720, 0, 0}
    
    *** WARNING: Unable to verify timestamp for win32kfull.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
    Probably caused by : ntkrnlmp.exe ( nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+22 )
    
    Followup: MachineOwner
    
    Hi,
    both dumps are the same and blame a Store exception. To that end please open an admin command prompt and type:
    dism /online /cleanup-image /restorehealth
    Press enter and await results.

    Once that scan has finished and in the same admin command prompt type:
    sfc /scannow
    Press enter and await results.

    You also need to update your system drivers. I checked on your motherboards support page and you driver updates for Windows 10:
    https://www.asus.com/uk/Motherboards/P9X79_PRO/HelpDesk_Download/

    Post any new dump files.
     

Share This Page

Loading...