BSOD Windows 7

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by salecar87, Jan 28, 2014.

  1. salecar87

    salecar87 New Member

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  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff960007c0a85, fffff8800288eae0, 0}
    
    Probably caused by : cdd.dll ( cdd!DrvMovePointer+b5 )
    
    Followup: MachineOwner
    
    Hi,
    you have a number of different dmp files although many contain the above error. The cdd.dll quoted above can mean a number of things, it's a microsoft display driver (or part of) and it's appearance can signify either malware, corrupt files or hardware issues.

    Your missing a service pack. Either run windows update or download the service pack here:
    http://www.microsoft.com/en-gb/download/details.aspx?id=5842

    If you have issues installing the service pack run this update readiness tool:
    http://www.microsoft.com/en-gb/download/details.aspx?id=3132

    Once the service pack is installed you'll still need to update windows so run the update application again.

    BiosVersion = V3.0
    BiosReleaseDate = 11/24/2011
    Your Bios needs updating. Please check motherboard web page:
    http://uk.msi.com/product/mb/870-C45--FX--V2.html#/?div=BIOS

    dtsoftbus01.sys Thu Jun 20 08:22:51 2013: Daemon Tools driver, possible BSOD issues in Win7. Please remove to test.

    Rt64win7.sys Thu Feb 16 05:39:50 2012: Realtek Gigabit Network driver. Please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    If the cdd.dll file is just corrupt a system file check should fix it. Find cmd prompt via the start menu. Right click on it, choose properties and then run as admin. Type:
    sfc /scannow
    Press enter and await results.

    If you still bsod after updating the above test RAM using this app:
    http://www.memtest.org/
    Run for a few passes.


    Post any new dmp files.
     
  3. salecar87

    salecar87 New Member

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    Hi kemical, tnx for quick reply.

    -I have installed Windows 7 SP1.
    -Bios version 3.2 installed with Live update tool.
    -Daemon Tools uninstalled.
    -Realtek Gigabit Network driver updated.
    -When I run sfc /scannow it says: Windows Resource Protection did not find any integrity violations.

    Will see what will further happen.

    Tnx again!

    Just one more question, how long should i take memtest? How many passes, or hours?
     
    #3 salecar87, Jan 28, 2014
    Last edited: Jan 28, 2014
  4. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi,
    just do about 3-4 passes but only if you get another bsod.
     

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