Cannot access MS Store

Discussion in 'Windows 8 Help and Support' started by Shuber, Oct 23, 2014.

  1. Shuber

    Shuber Member

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    Downloaded a certain app on Ipad, Android phone, but cannot get it on Windows machines. Yes, it is indeed available to run on "all devices" and "all but the oldest Windows".
    I cannot access the Store on Win 8.1 Pro laptop at all anyore. When I try to download this particular app on Win 7 Pro desktop, the app does show up but there's no indication whatsoever how to download it.

    I finally was able to get onto Windows store on 8.1 Pro machine - after days of it not even coming up. Now it keeps saying that download can't be completed because Internet connection is too slow. I download the same exact app on an Ipad, and an Android phone wirelessly on this same Internet connection. I even hardwired my laptop with a DSL connection and it still 'won't complete'.
     
    #1 Shuber, Oct 23, 2014
    Last edited: Oct 23, 2014
  2. bassfisher6522

    bassfisher6522 Essential Member

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  3. Shuber

    Shuber Member

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    I finally got Learn Chinese with China Bubbles to start downloading on my Win 8.1 laptop after I cleared the Store cache, restarted the machine and enabled automatic Windows Update - a tip that I saw on another post. However, it's been "installing" for two hours. This is not a large app, and is indeed supposed to run on all devices and "on all but the oldest windows machines".
    I still can't find a clue how to put it on this Win 7 Pro computer.
     

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