can't access the net from the desktop (if that makes sense)

Hi, I've recently bought a new Acer laptop with windows 7
pre installed, but within the last week I've noticed that itunes
can't connect to the itunes store and i can't access my norton
antivirus from the popup on the desktop. ive tried reinstalling
itunes, but to no avail.

i tried to install mcafee and it said i wasnt connected to the net when
i was able to access internet sites via firefox and internet explorer when the
notification came up.

any help at all please?


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.