Windows 7 Can't install some programs

ruggb

Extraordinary Member
Joined
Jan 14, 2009
Messages
511
All my units run W7. I have an old ACT! 6 program which installs and works on all but one machine.
When I try to install it on this machine I get the UAC then a 'working' orb for about 5-10 sec then nothing.
I recently reinstalled W7 on this machine and have many programs installed.
No error msg, NOTHING. Like I never clkd setup.exe
What is causing the above install to stop?

thx
 

Solution
Good suggestions:
Been there done that
ACT! 6 is an old version of a CRM (i think they r up to ACT! 12) that needs to be installed directly without the menu setup program (does not run in W7) and run in compatibility XP /3 and as admin.

Didn't think of task manager -- but
When I start the program dllhost.exe and setup.exe *32 open in task manager => dllhost closes but setup remains running. Everytime I start it another copy of setup appears but nothing ever runs even with just one.

MikeHawthorne

Essential Member
Microsoft Community Contributor
Joined
May 25, 2009
Messages
6,671
Try right clicking on the .exe file and select run as administrator and see if that helps.
I'm not sure what Act! 6 is.

I looked but couldn't find any software named this, with or without the !.
 

Last edited:

Twinnii

Well-Known Member
Joined
Aug 10, 2012
Messages
107
Please go to task manager or Start Run and type in taskmgr Then select processes and look for the Act program and end task if it's there.
Shortcut to taskmgr is Ctrl+Shift+ESC at same time.
As suggested above run as administrator or login with admin account.
 

Jimbo22

Essential Member
Joined
Aug 27, 2008
Messages
5,037
My question is; what hardware do the other PC's have in common that this one doesn't? It's sounding more like a hardware compatibility issue than anything else.
 

ruggb

Extraordinary Member
Joined
Jan 14, 2009
Messages
511
Good suggestions:
Been there done that
ACT! 6 is an old version of a CRM (i think they r up to ACT! 12) that needs to be installed directly without the menu setup program (does not run in W7) and run in compatibility XP /3 and as admin.

Didn't think of task manager -- but
When I start the program dllhost.exe and setup.exe *32 open in task manager => dllhost closes but setup remains running. Everytime I start it another copy of setup appears but nothing ever runs even with just one.
 

Solution
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