Cant see certain things I open

Discussion in 'Windows 8 Help and Support' started by Storm Smith, Feb 14, 2015.

  1. Storm Smith

    Storm Smith New Member

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    EDIT: I factory restored my computer to fix the problem but I would like to know why this would happen so im going to leave this up


    EDIT: Ive fixed my problem mostly but I still cant open my file explorer. Is their anyway to re install it?
    Thanks



    Hello,

    So ive had this problem twice and the only way I could fix it is a factory reset but I don't want to do it again. The problem is that I cant see certain things that I open like file explorer. However I can open and see things like google chrome or ms paint. When I open file explorer I can see that it is open and if I hover my mouse over the app I can see the preview of it, but if I click it I cant see it. I think what causes the problem is when I play a game that only has small resolutions like 1024 x 768 it causes this. Im running windows 8.1 64 bit and my resolution is 1920 x 1080 if that's needed

    I would appreciate any feedback on this problem I can get.
     
    #1 Storm Smith, Feb 14, 2015
    Last edited: Feb 15, 2015
  2. ussnorway

    ussnorway Windows Forum Team
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    The g-card and dirrect X drivers are the most-likly problem.
    1. Don't keep doing factory resets or you can lock your account with microsoft.
    2. the fact that a f-reset fixes it makes a microsoft update/ download likly... don't allow them to auto install.
    3. go get a image backup program... I use acronis true image but others on this forum report some of the free ones work well.
    4. make a back-up image of your (working) system then install the microsoft updates some at a time until the system goes tits up again.
     
  3. Storm Smith

    Storm Smith New Member

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    Thanks for the info, I just created a back up so ill be sure to use it next time if it happens.
     

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