Computer Blue screens or black screens cause of win32k.sys

#1
Hey my computer keeps crashing cause of win32k.sys

Computer Specs

Gigabyte GA-P55A-UD3
I5 760 2.8ghz quad core
.Zalman 9900aled CPU cooler
G. Skill ribjaws DDR3 1333mhz 8gb ram
Evga gtx 470 1280mb video card
1tb WD black caviar 6gb/s 7200rpm 64mb cache
Thermaltake 775 modular psu
24x DVD/CD burner
Added a 200mm blue led top exhaust

Windows 7 Ultimate x64
Antivirus:
Bitdefender ts
malwarebyte

i have done a memtest and it was successful without fail

also this is the 3rd time I have done a clean install before was cause of ntoskrnl.exe so did a clean install now its cause of win32k.sys



HELP PLEASE!!! :/
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#2
Have you tried opening an administrative command prompt and typing:
sfc /scannow

to check your system files? If one is corrupt you should get a message.

You could also check the event viewer around the time problems occur and see if any error or warning messages show up.

If you are getting BSODs, you should have a mini dump file (if you have it set up) you could zip and attach here or in the BSOD forum.
 


#3
Have you tried opening an administrative command prompt and typing:
sfc /scannow

to check your system files? If one is corrupt you should get a message.

You could also check the event viewer around the time problems occur and see if any error or warning messages show up.

If you are getting BSODs, you should have a mini dump file (if you have it set up) you could zip and attach here or in the BSOD forum.
No I have not. I will do that and get the dump file tonight. Thanks for replying btw
 


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