Computer Blue screens or black screens cause of win32k.sys

Discussion in 'Windows 7 Help and Support' started by bry129, Feb 13, 2011.

  1. bry129

    bry129 New Member

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    Hey my computer keeps crashing cause of win32k.sys

    Computer Specs

    Gigabyte GA-P55A-UD3
    I5 760 2.8ghz quad core
    .Zalman 9900aled CPU cooler
    G. Skill ribjaws DDR3 1333mhz 8gb ram
    Evga gtx 470 1280mb video card
    1tb WD black caviar 6gb/s 7200rpm 64mb cache
    Thermaltake 775 modular psu
    24x DVD/CD burner
    Added a 200mm blue led top exhaust

    Windows 7 Ultimate x64
    Antivirus:
    Bitdefender ts
    malwarebyte

    i have done a memtest and it was successful without fail

    also this is the 3rd time I have done a clean install before was cause of ntoskrnl.exe so did a clean install now its cause of win32k.sys



    HELP PLEASE!!! :/
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Have you tried opening an administrative command prompt and typing:
    sfc /scannow

    to check your system files? If one is corrupt you should get a message.

    You could also check the event viewer around the time problems occur and see if any error or warning messages show up.

    If you are getting BSODs, you should have a mini dump file (if you have it set up) you could zip and attach here or in the BSOD forum.
     
  3. bry129

    bry129 New Member

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    No I have not. I will do that and get the dump file tonight. Thanks for replying btw
     

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