Can't boot my pc in safe or normal mode. Just black screen with a _ blinking in the left upper corne

Discussion in 'Windows 7 Help and Support' started by Burnie, Sep 20, 2012.

  1. Burnie

    Burnie New Member

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    Okai, so I don't know exactly where to start, but it all started when I was looking for a live stream on an NFL football match. I had been looking around different sites with no luck, when I suddenly saw UAC popping up about "Microsoft inc (etc)" want to install some software on your pc. I was like weird, I didn't see anything in the Windows update earlier, and closed it cause I didn't wanted to do it right there. It popped up Again and I closed it, it kept going on for a while until it randomly stopped. 15 min later it popped up Again, and by ACCIDENT I clicked yes. Nothing happen, and I whent to bed later that night. The Next day when I started the pc it came up with Black desktop saying "ERROR ERROR ERROR YOUR DSK(I can't remember exactly what, but and didn't get time to take a Picture cause it restarted) This time it came up with a Black screen agian. I was like, Ehm, what the hell? And then my antivirus popped up, saying it had caught a trojanhorse in Windows boot files, and the anti virus whent on deleting the virus (I had Microsoft essenstials.) It asked to reboot so it could get the job done. When it was starting up Again, all I got was a Black screen with a _ blinking in the upper left corner, and since that I haven't been able to start my pc, so I installed a not pre-release of Windows 8 on my E: HDD so I could try get some support. At the start I was thinking of re-installing Windows, but I've lost my CD key, so don't know exactly what to do. Here's my pc spec, I don't know if it's useful in any way, but.. Thanks in advance. [TABLE]
    [TR]
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    [TD]ASUS P8Z68-V PRO, Socket-1155
    ATX, Z68, DDR3, 3xPCIe(2.0)x16, CFX&SLI, SATA 6Gb/[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD][/TD]
    [TD]Corsair XMS3 DDR3 1600MHz 8GB CL9
    Kit w/2x 4GB XMS3 modules, CL9-9-9-24, for Core i5[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD][/TD]
    [TD]Intel® Core? i5-2500K Processor
    Socket-LGA1155, Quad Core, 3.3Ghz, 6MB, 95W, Boxed[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD][/TD]
    [TD]Noctua NH-D14 CPU Cooler
    Socket 775/1155/1156/1366, AM2/AM2+/AM3, 1300 RPM,[/TD]
    [/TR]
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    [TD][/TD]
    [TD]Western Digital Caviar® Black 1TB
    SATA 6Gb/s (SATA 3.0), 64MB Cache, 7200RPM, 3,5", [/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD][/TD]
    [TD]Lite-On DVD±RW Burner IHAS124-19
    SATA, DVD±R: 24x, DVD+RW: 8x, DVD-RW: 6x, DVD-RAM:[/TD]
    [/TR]
    [TR]
    [TD][/TD]
    [TD][/TD]
    [TD]MSI GeForce GTX 580 1536MB PhysX
    PCI-Express 2.0,"Twin Frozr II", GDDR5, 2xDVI, nat[/TD]
    [/TR]
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    [TD][/TD]
    [TD][/TD]
    [TD]Corsair SSD Force Series? 3, 60GB
    SATA 6 Gb/s (SATA3.0), 550MB/490MB/s read/write, S Windows 7 Ultimate 64 bit. Coolermaster 922 [/TD]
    [/TR]
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  2. Saltgrass

    Saltgrass Excellent Member
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    Are you running the system in UEFI?

    A blinking cursor like that usually means the system is being directed to a non-existent or corrupted OS install.

    If you have the Windows 7 Install DVD, try booting to it, and doing a Repair-Startup Repair.

    But in the bios, what does it say you are attempting to boot to? Can you get the boot device menu with F8 or F5 and make sure you are booting to the Windows Boot Manger, or the Hard drive with the Windows 7 System partition?
     
  3. Burnie

    Burnie New Member

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    I tried the windows 7 installation disc, weird thing is that it doesn't detect my OS... And yes, I'm sure that I'm booting from the right system partition..
     
  4. Saltgrass

    Saltgrass Excellent Member
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    If the boot files have been corrupted, the repair will not recognize the install. You can try to continue by selecting the repair and see what happens.

    If you have Windows 8 running, can you get us a snipping tool picture of the Disk Management window and attach using the paperclip?
     
  5. Burnie

    Burnie New Member

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    I don't know exactly what happen, I started the pc again, and I had forgot to take out the Windows 7 disc, I booted it up in windows 8, but instead of the login screen it asked me, if I wanted to boot from the windows 7 (Recovery) or windows 8, I tried to pick the "windows 7 (recovery) and it shut down, when I booted it again, I tried to run it from windows 7 and it started to run all kind of check ups like CHKDSK, etc by itself. When it was done it rebooted by itself and began agian. It took almost 30 min, and suddenly it was on the windows 7 logon screen, I tried to log in which worked perfectly, and as soon as I got on the windows 7 on my user, it worked kind of usual, other than my entire E: disc was formated cause I had had to install windows 8 on it, and the screen was black, the menu start was completly empty, I couldn't pick computer, control panel, documents, or anything, the windows bar in the bottom was messed up too, and my anti-virus whent rampage about 7 viruses or so. I don't know exactly what happen, but read carefully the virus descriptions, seemed like nothing dangerous, so I let the anti-virus delete them without further notice. I had to all my settings back, but when that was done, everything (execpt the missing files) were back to normal. Well, there is still 2 abornormalities, the first is that my internet explorer doesn't work, as soon as I start it, it loads up, and I go any kind of website, and it chokes, I got my friend to send me Firefox by skype, so that issue isn't that big. But the other things that happen is that, once everytime it's been started up, the pc COMPLETLY chokes for about 1-5 minutes, it usual happens when I install something, which is annoying, and nothing works on it, when i press stuff like ALT+CRLT+DELETE it either does nothing, or the screen turns the usual way, but instead of a menu it says "Preparing security options" until the choke is over, if it ever is. I tried that I had to reboot the pc 2 times following after it had happen. It's very odd, but it's possible to live with, I might post a new thread about it later to see if it's possible to fix, and when I know more about it. But thanks for everyones help, I really appreciate it. :=) Thanks everyone.
     
  6. Saltgrass

    Saltgrass Excellent Member
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    If it starts up in Windows 8, it will reboot to get into 7 after you choose it. I would suggest you use msconfig.exe to set Windows 7 as the default boot OS.

    Your system may come back slowly, running a System File Check might help, if it has not already done so.

    Are you going to keep Windows 8 installed?

    If the system doesn't come back the way you want, you can do a repair install, where you start the upgrade version of a install from within Windows 7. Having Windows 8 involved might lead to some confusion as to what system is doing what, so be careful.

    If you want to run any more virus checks, most folks feel pretty comfortable with Malwarebytes.
     
  7. Joe S

    Joe S Excellent Member

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    I'm suspicious that you might have gotten some malware when you clicked yes on the popup. I learned to use the task manager to close strange popups asking to install something. Once I tried to close a fake AV one by clicking the red X and it started loading. If you can get Windows 8 to run download MBAM and scan the Windows 7 partition. Also do a AV scan of it from Windows 8. MS also has an AV app that you burn to CD and boot from that, it might be worth a try.
    Joe
     

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