Eric Robert

New Member
Joined
Jun 18, 2010
Messages
20
Please help. My computer keeps crashing and has memory dumps everyonce in awhile. It says the files and/or drivers are corrupt.

What do I do? I have been trying to figure this out for hours. Thanks
-Eric
 


Solution
Alright. Some good news here. I can definitely without doubt tell you, because of memory management errors and the code I'll post in a second here, that your Symantec antivirus is causing you issues. You have to remove it using the special tool found at the link after the code and then install MSE as a very stable solution.

Code:
BugCheck 50, {ffffe28007c802e8, 0, fffff80002cb3414, 7}

Unable to load image \SystemRoot\system32\drivers\NISx64\1106000.020\SYMEFA64.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEFA64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS

AV Uninstallers - Windows 7 Forums

The somewhat not-so-good news is that you're also getting hard drive...
I see there's all sorts of errors, which most are related to memory management and/or memory corruption.

Two things I can suggest at this point are:

1) Download, install, run, then update the definitions for software called Malwarebytes. You can boot to safe mode + networking to do this since there will be much less chance of bsod. Then scan the machine and let it remove anything it finds.

2) Enable driver verifier and this can perhaps pinpoint a faulty or erroneous driver which is not currently being pointed out in the dump stacks. Here's how to do this:

Link Removed

If neither of these approaches prove successful, then you probably have a recovery partition on the hard drive that can be used to restore the operating system to its original purchased state.

How to Boot an HP Recovery Partition | eHow.com
 


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