Corrupt offline help. Displays _elbasuer_

Discussion in 'Windows 7 Help and Support' started by rudek, Jan 19, 2012.

  1. rudek

    rudek New Member

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    Hello!
    I had Windows7 (Russian version) without any problem, but after installing Bluetooth "_elbasuer_" message appears instead of help content.
    In Internet I have found decision of such issue: Deleting value "BCRM_Bluetooth_Help" from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Assistance\Client\1.0\Namespaces\OEM\en-US\Topics can solve it. (http://windows7forums.com/windows-7-software/24981-where-my-help-support.html)
    But there is no OEM branch in ...Microsoft\Assistance\Client\1.0\Namespaces in my registry, because I can't use this one.
    Does someone faced with such problem and knows another fix of Help system problem?

    Thanks in advance
     
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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    Have you tried doing a full search of the registry for the string "BCRM_Bluetooth_Help"?
     

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