Corrupt offline help. Displays _elbasuer_

#1
Hello!
I had Windows7 (Russian version) without any problem, but after installing Bluetooth "_elbasuer_" message appears instead of help content.
In Internet I have found decision of such issue: Deleting value "BCRM_Bluetooth_Help" from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Assistance\Client\1.0\Namespaces\OEM\en-US\Topics can solve it. (http://windows7forums.com/windows-7-software/24981-where-my-help-support.html)
But there is no OEM branch in ...Microsoft\Assistance\Client\1.0\Namespaces in my registry, because I can't use this one.
Does someone faced with such problem and knows another fix of Help system problem?

Thanks in advance
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#2
Have you tried doing a full search of the registry for the string "BCRM_Bluetooth_Help"?
 


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