Corrupted Software Log files

Discussion in 'Windows 8 Help and Support' started by Rodmar, Mar 10, 2015.

  1. Rodmar

    Rodmar Member

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    My software.log1 and software.log2 are both corrupted. Is there a way to fix them? My anti-virus can't, tried avast and malwarebytes already.
     
  2. patcooke

    patcooke Microsoft MVP
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    log1, log2 . . . logn files are just backups of log files which systems use to recover from problems in processes such as such as registry updates. They are only called into use if and when there is a problem to help rewind changes. I don't know what you mean by them being corrupt but as they are just backups of files which themselves are only needed in the event of a problem you could simply delete them. If you are unsure about this then simple move them to a backup location in case you ever have need of them.
     
  3. Rodmar

    Rodmar Member

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    Thanks for the reply but the thing is, I really can't delete them. My antivirus tried deleting them but it couldn't because its access to the files was denied so it can't repair nor delete them. I tried deleting all log files using the command prompt and the event viewer but those just always said that these particular files were in use so I can't delete them. They are actually infected by trojan virus. It was LNK:Starter-C [Trj] as labeled by my antivirus. This issue really slowed down my pc and as I observed, it would heat up without even running any application at all.
     
  4. Rodmar

    Rodmar Member

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    By the way, the complete paths were C/Windows/System32/config/SOFTWARE.LOG1
    and C/Windows/System32/config/SOFTWARE.LOG2
     
  5. patcooke

    patcooke Microsoft MVP
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  6. Rodmar

    Rodmar Member

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    I already downloaded and installed it but my problem now is that I really can't find the files in the path, in other forums they said that it could only be found in the registry but I don't think this application can access it. Another question, is it really safe to delete it if ever I'd be able to?
     
  7. patcooke

    patcooke Microsoft MVP
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    Boot into Linux from a live CD to search and delete. As I mentioned earlier you could, if unsure, move it to some external storage so it may be recovered if needed.
     
  8. Rodmar

    Rodmar Member

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    sorry if this is late but thank you so much, i just tried what you said earlier this morning and it worked. thank you so much.
     
  9. patcooke

    patcooke Microsoft MVP
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    Thanks for the update.
     

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