I downloaded the files from the megaupload link and extracted them to a local folder. I went into the driver software and updated the "unknown device" by pointing it to the extracted folder and got a message that the drivers are updated. But when i try opening the Creative live webcam center and i get a message saying "No web cam device found" I am still getting a "USB device not recognized" message when i try reconnecting the webcam and when i click and go into the driver details, it still says "No driver files are required or loaded for this device" I repeated the above steps of updating the driver software again and again but it still is not working. Am I doing anything wrong here? Any help is greatly appreciated. Thank you for the quick responses.