Windows 7 Defrag 003 - Win7 Shutdown Slowdowns, Prob Step Recorder, MSI Failures


Extraordinary Robot
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Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see the show for details on how) and send us the zip file to We will also be checking comments for problems, but the email address will let us contact you if needed.

On tonight's episode:

00:40 David Young fixes his Homegroup problem.
02:10 When to re-registering DLL's.
02:54 Troubleshooting Windows 7 Shutdown delays.
06:30 How to collect data to send us for problem solving.
11:50 Troubleshooting an MSI installation, turning on verbose logging for troubleshooting.
17:30 About the Program Compatibility Assistant.
18:50 Troubleshooting a Windows Update failure.
22:18 Using the Debugging Tools for Windows.


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