Deleting an email account if you can't login to it

Discussion in 'Windows 8 Help and Support' started by Whereupon, Oct 17, 2014.

  1. Whereupon

    Whereupon New Member

    Oct 17, 2014
    Likes Received:
    I have 3 email accounts on my Windows 8.1 machine as setup in the mail app. One of them, my gmail account, is old and no longer used. In fact, I can't log in to it.

    Going to the right, and 'settings', then 'accounts' lists the email accounts I have. Clicking on one of the 'good' accounts gives me a list of options that includes deleting the account. However, my gmail account says 'needs attention', and when I click on it, I get a login screen. I've tried several methods to get to a point where I can delete the account, but haven't figured it out. I'm hoping someone else has had this problem and knows the answer.

    thanks very much -
  2. ussnorway

    ussnorway Windows Forum Team
    Staff Member Premium Supporter

    May 22, 2012
    Likes Received:
    You can remove the account from your manager without logging in but you can NOT delete an email from the server without the login.

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