Deleting an email account if you can't login to it


New Member
I have 3 email accounts on my Windows 8.1 machine as setup in the mail app. One of them, my gmail account, is old and no longer used. In fact, I can't log in to it.

Going to the right, and 'settings', then 'accounts' lists the email accounts I have. Clicking on one of the 'good' accounts gives me a list of options that includes deleting the account. However, my gmail account says 'needs attention', and when I click on it, I get a login screen. I've tried several methods to get to a point where I can delete the account, but haven't figured it out. I'm hoping someone else has had this problem and knows the answer.

thanks very much -


Windows Forum Team
Staff member
Premium Supporter
You can remove the account from your manager without logging in but you can NOT delete an email from the server without the login.