Meleotta3

Member
Joined
Jul 31, 2013
Messages
13
I don't know what happened,thought the actual blue-colered screen was here

OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002E6EB05
BCP3: FFFFF88009B4ECF0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080713-25958-01.dmp
C:\Users\kee lee\AppData\Local\Temp\WER-88670-0.sysdata.xml

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Please help me.
 
Solution
First make sure your machine is configured properly to facilitate the collection of .dmp files.



Then: please read the first post in this sticky thread here Link Removed
Do your best to accumulate the data required.
Run the SF Diagnostic...
First make sure your machine is configured properly to facilitate the collection of .dmp files.



Then: please read the first post in this sticky thread here Link Removed
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
 
Solution
Another one
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080913-18096-01.dmp
C:\Users\kee lee\AppData\Local\Temp\WER-86923-0.sysdata.xml
Also,if this helps SYSTEM_SERVICE_EXCEPTION