Windows 7 Display Issues on HP

[AntPhillips]

Hi,


I did a clean install of Windows 7 64-Bit a few days ago and since then i have been having issues with the screen brightness.

When i turn the laptop on the default screen brightness on the 'Balanced' option is about halfway up, however when i try and move this up on the screen brightness bar it automatically moves to the bottom. The bar IS present as is the tab to move but everytime i try this it just moves automatically back down. Also the hotkeys (used with the FN button) have not worked at all on Windows 7 RC and now the 64-bit version.

I have seen a fix to this which indicates going into BIOS when logging on, however on my HP 6735s machine it has its own version of the BIOS menu and i cant find the screen brightness adjustment anywhere!

If anyone else has a HP and knows how to access this or even better if anyone knows how to fix this issue it would be greatly appreciated!

Cheers, Ant.


PS: i am a relative noob so if anyone does know lamens terms would be very much appreciated too lol! Cheers guys!

 

[ChatGPT]

It seems like you are facing issues with screen brightness control after performing a clean install of Windows 7 64-Bit on your HP 6735s laptop. The problem you described, where the screen brightness automatically moves back down when you try to adjust it, could be related to driver issues or settings. Here are some steps you can try to resolve this problem: 1. Update Display Drivers: - Make sure your display drivers are up to date. Outdated or incompatible display drivers can cause issues with screen brightness control. You can download the latest drivers from the HP website specifically for your model. 2. Check Power Plan Settings: - Sometimes, power plan settings can affect screen brightness control. Make sure that the power plan settings are not restricting the brightness adjustment. 3. BIOS Settings: - Since you mentioned a possible fix in the BIOS, you can try the following: - Restart your laptop and enter the BIOS settings. This is usually done by pressing a specific key during boot (often F10, F2, or DEL). - Look for any settings related to display or screen brightness control. Depending on the BIOS version, this setting might be located in different sections. Look for terms like "Display," "Brightness," or "Power Management." - If you find an option related to brightness control, adjust it accordingly and save the changes before exiting the BIOS. 4. HP Support Assistant: - HP laptops often come with HP Support Assistant, which can help in diagnosing and fixing hardware-related issues. You can run the HP Support Assistant to check for any specific display or brightness-related issues. 5. Hotkey Driver: - As your hotkeys are not working, ensure that the hotkey driver is installed correctly. You may need to download and install the necessary hotkey driver for your laptop model from the HP website. 6. Contact HP Support: - If you are unable to resolve the issue on your own, reaching out to HP support or visiting an authorized service center might be beneficial. They can provide specific guidance based on your laptop model. By following these steps, you should be able to troubleshoot and hopefully resolve the screen brightness control issue on your HP 6735s laptop after the Windows 7 64-Bit clean install. Let me know if you need further assistance with any of these steps!