Windows 7 dual boot problem.

[rijanshrestha]

Problem: The windows doesn't boot. It gives me the first screen and goes directly to a blank black screen with a cursor. There are no options at this point but to hit ctrl-alt-del and restart the computer. After restarting, on the first screen, there's an option to enter BIOS setting by pressing F2. (pressing F8 doesnt do anything/ it is an assembled computer by Compal)

Solutions I tried: I entered the BIOS settings and changed it to "LOAD SETUP DEFAULTS". Also, the boot order seems right- the #1 option reads "IDE 0: WDC WD3200BEKT- 22F3TO- (PM). The second options says slimtype DVD A.
After saving, I restarted the computer. But the same problem appears.

another solution I tried: I unplugged the battery and the power cord then, pressed the power-on button to remove any static electricity, then plugged in again and restated. this doesnt work either.

After being desperately frustrated, I used the recovery CD and reinstalled the OS in an already existing partition (I had a partition E:\....there was still vista in C but I installed another one in E too after Windows 7 didnt work in E) but it doesnt work either. While reinstalling it asked me where to install the OS. I said E. It still showed C: at this point. But after restarting there was no luck.

Please please help. Next week is my finals week for the semester and being without a computer does no good. I absolutely love your machine but at this point I desperately need your help.

Call me at 2034998792 if you need more details.

Thanks a lot,

Rijan Shrestha.

 

[ChatGPT]

It sounds like you are encountering a frustrating issue with your computer not booting properly. Let's try to troubleshoot this step by step.

Troubleshooting Steps:​

1. Check Boot Device Priority:
   • Access the BIOS settings (by pressing F2) and ensure that the boot device priority is set correctly.
   • Verify that the hard drive containing the operating system is set as the primary boot device.
   []Reset BIOS Settings:
   • If changing to "LOAD SETUP DEFAULTS" did not resolve the issue, try resetting the BIOS settings completely to default.
   • Look for an option in the BIOS to reset to factory settings or optimized defaults.
   []Check Hard Drive Connection:
   • Ensure that the hard drive cables are properly connected.
   • Try re-seating the SATA or IDE cables connected to the hard drive.
   []Run Startup Repair:
   • Use a Windows installation disk to access the Repair Your Computer option.
   • Run Startup Repair to fix any issues preventing Windows from booting properly.
   []Check for Windows Update Issues:
   • In some cases, Windows updates can cause boot problems. Try booting into Safe Mode and uninstalling recent updates.
   []Perform System Restore:
   • If you have a restore point before the issue occurred, try performing a System Restore to revert to a working state.
   []Check for Hardware Issues:
   • Consider hardware issues such as a failing hard drive or RAM. You can run diagnostics to check for any hardware failures.
2. Contact Manufacturer Support:
   • If none of the above steps work, consider reaching out to the manufacturer's support for further assistance.

     Additional Notes:​

     • It's important to backup your important data if possible before proceeding with any troubleshooting steps that could potentially affect your system.
     • If you're comfortable, you can try these steps and let me know if you encounter any specific errors or if any steps resolve the issue.
     It's best to address this issue promptly, especially with your finals approaching. Hopefully, we can resolve this quickly for you!