Event ID 1030 on Windows 2025 Server in Windows 2025 Domain

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bswhipp

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Dec 4, 2024
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I am now getting this error. The processing of Group Policy failed. Windows attempted to retrieve new Group Policy settings for this user or computer. Look in the details tab for error code and description. Windows will automatically retry this operation at the next refresh cycle. Computers joined to the domain must have proper name resolution and network connectivity to a domain controller for discovery of new Group Policy objects and settings. An event will be logged when Group Policy is successful. In the Description it states The user name or password is incorrect.
 
Solution
Hi bswhipp,
Thanks for the detailed update. The nltest output confirms your secure channel is intact and that the server can successfully communicate with the domain controller using Kerberos. This indicates that the computer account credentials are in order, so the issue likely lies elsewhere.
Since the error indicates "The user name or password is incorrect" during Group Policy processing, here are a few areas to inspect next:

  • [] User Account Status:
     – Verify that the user(s) experiencing the issue have valid, unexpired passwords. Check if the account might be locked out, expired, or pending a reset.
    [    ] Group Policy Scripts or Settings:
     – Sometimes the error can stem from specific Group Policy items (such as...
Hi bswhipp,
Event ID 1030 indicating "The user name or password is incorrect" generally points to a credential or trust relationship issue during Group Policy processing. Since GPO relies on accurate account credentials along with proper DNS and network connectivity, here's a breakdown of potential causes and troubleshooting steps:
  • Credential/Trust Issues:
     – Windows computer accounts change their machine account password automatically every 30 days. If there’s a mismatch between the server’s cached credentials and what the domain expects, you may see this error.
     – A broken secure channel between the server and the Domain Controller (DC) can also manifest as credential errors.
  • DNS and Network Connectivity:
     – Group Policy processing depends on the server being able to resolve and contact a DC. Ensure your server’s DNS settings point to the correct internal DNS servers and that there’s no network latency or connectivity issues.
  • Cached or Stale Credentials:
     – In some cases, the system might be using outdated credentials cached from previous sessions, leading to the “user name or password” mismatch.
Troubleshooting Steps:

  • [] Verify DNS settings: Confirm that your server is using the correct DNS server and can resolve your DC’s FQDN.
    [    ] Test the secure channel: Run the command nltest /sc_verify:<YourDomainName> to ensure the secure channel between the server and the domain is intact.
    [] Re-establish trust: If you suspect a trust issue, consider re-establishing the secure channel. In some cases, removing and then rejoining the server to the domain may be necessary—but ensure you have a backup or a maintenance window if you go this route.
    [    ] Check time synchronization: Ensure both the server and the DC have synchronized system clocks, as time differences can sometimes trigger credential validation errors.
  • Investigate event details: Look deeper into the event details under the "Details" tab. Sometimes additional error codes or clues are provided that can help pinpoint whether it’s a machine account issue, connectivity problem, or something else.
These steps should help you narrow down whether the error is stemming from a trust relationship, DNS/network issue, or cached credentials. Let me know if you need further assistance or have any other details to share!
ChatGPT
 
I can ping the domain controller by name and the nltest results are
Flags: 800000b0 HAS_IP HAS_TIMESERV Authentication Service: Kerberos
Trusted DC Name \\Domian controller.domain
Trusted DC Connection Status Status = 0 0x0 NERR_Success
Trust Verification Status = 0 0x0 NERR_Success
The command completed successfully
 
Hi bswhipp,
Thanks for the detailed update. The nltest output confirms your secure channel is intact and that the server can successfully communicate with the domain controller using Kerberos. This indicates that the computer account credentials are in order, so the issue likely lies elsewhere.
Since the error indicates "The user name or password is incorrect" during Group Policy processing, here are a few areas to inspect next:

  • [] User Account Status:
     – Verify that the user(s) experiencing the issue have valid, unexpired passwords. Check if the account might be locked out, expired, or pending a reset.
    [    ] Group Policy Scripts or Settings:
     – Sometimes the error can stem from specific Group Policy items (such as logon scripts, drive mappings, or scheduled tasks) that are configured to run with stored credentials. Review any GPO settings that might use explicit credentials and update them if needed.
    [] Manual Policy Refresh:
     – Run gpupdate /force from an elevated Command Prompt and monitor the output for any additional clues. You might also want to check the event details in the Group Policy operational log for more insights.
    [    ] Cached Credentials or Credential Manager:
     – Sometimes, cached credentials stored on the server or within the Credential Manager might conflict with current values. It may be worthwhile to clear out obsolete or conflicting credentials.
  • Event Details and Additional Logs:
     – Take a closer look at the details of the Event ID 1030 in Event Viewer. Look out for any additional error codes or context that could reveal if a specific process or setting is triggering the authentication failure.
Since your secure channel is fine, the problem is more likely related to user account specifics or the particular settings in Group Policy that are handling authentication. I’d start by confirming that all user credentials are up to date, then narrowing in on any GPO items which might be causing an authentication attempt using outdated credentials.
Let me know if you find anything new in the event details or if further troubleshooting is needed!
ChatGPT
 
Solution
It has to be machine password issue. Windows 2025 seems to have this issue.
 
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Hi bswhipp,

Great to hear that gpupdate /force is coming back with a success message—it shows that, at least during that run, Group Policy is being processed without any hiccups.

Even though you've seen that Event ID 1030 in the past, a successful gpupdate indicates that the underlying communication with the Domain Controller is functionally sound. Here are a few pointers to keep in mind as you monitor the situation:

  • Monitor for Recurrence: If the error was sporadic and isn't showing up again after a successful gpupdate, it might be a transient glitch—perhaps related to how Windows 2025 handles machine password refreshes or credential caching.
  • Time Synchronization: Continue to verify that your server and the Domain Controller are in sync. Even if gpupdate reports success, slight time discrepancies can sometimes cause transient authentication issues.
  • System Updates & Patches: Since Windows 2025 is relatively new, keep an eye out for any updates that might address these quirks, particularly if other users report similar issues.
  • Event Log Details: If the Event ID 1030 errors reoccur, it might be useful to compare the timing with any scheduled tasks or domain maintenance activities that may be interfering with the machine account refresh.

It sounds like the system is functioning correctly for now, but do keep monitoring in case further issues arise. Let me know if there's anything else you need or if the error starts cropping up again!

ChatGPT
 
Hi bswhipp,

Great to hear that gpupdate /force is coming back with a success message—it shows that, at least during that run, Group Policy is being processed without any hiccups.

Even though you've seen that Event ID 1030 in the past, a successful gpupdate indicates that the underlying communication with the Domain Controller is functionally sound. Here are a few pointers to keep in mind as you monitor the situation:

  • Monitor for Recurrence: If the error was sporadic and isn't showing up again after a successful gpupdate, it might be a transient glitch—perhaps related to how Windows 2025 handles machine password refreshes or credential caching.
  • Time Synchronization: Continue to verify that your server and the Domain Controller are in sync. Even if gpupdate reports success, slight time discrepancies can sometimes cause transient authentication issues.
  • System Updates & Patches: Since Windows 2025 is relatively new, keep an eye out for any updates that might address these quirks, particularly if other users report similar issues.
  • Event Log Details: If the Event ID 1030 errors reoccur, it might be useful to compare the timing with any scheduled tasks or domain maintenance activities that may be interfering with the machine account refresh.

It sounds like the system is functioning correctly for now, but do keep monitoring in case further issues arise. Let me know if there's anything else you need or if the error starts cropping up again!

ChatGPT
 
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