Windows 7 Exciting Blue Screen & other problems (?)

Calyx · Jun 23, 2012

Hello! I am very hopeful I can get help with this seemingly random problem. I have attached the dmp file, along with the "system info" file generated by the SF Diagnostic Tool (unfortunately, I can't get the computer to survive long enough to generate the other files using the tool).

This morning the video on my computer randomly died, and the computer would not boot. I switched over to the itegrated video and things seemed to work fine, so I bought another video card. The computer now has random blue screens and turns off more often than I would like, and I'm not really sure what the problem is. The blue screens are too fast for me to actually get any information out of them.

Please let me know if any other information is need - and thank you in advance!

Trouble · Jun 25, 2012

Looks fine, so....
You'll likely need to run Driver Verifier so here is my boiler plate disclaimer and a link you need to read.

Normally this is where I would recommend running Driver Verifier. You need to be aware that under some very rare circumstance the use of Driver Verifier can result in unexpected consequences you should probably only consider running it if you are relatively certain that you have the skill set to recover from a worst case scenario.
Please do some research and make sure you know how to run DV (how to start it and what to check) start by reading this reference Link Removed - Invalid URL (read it carefully) and probably just as important if not more how to stop running it.

Trouble · Jun 27, 2012

I am starting to suspect the slot, as you had said earlier that you had tested the card without issue in another computer.

Calyx · Jun 27, 2012

If it is the slot, how could I prove it? and what could I do about it?

Trouble · Jun 27, 2012

When you install the addin graphics card have you set the integrated card to disabled?

Calyx said:
If it is the slot, how could I prove it? and what could I do about it?

Other than taking the nVidia card back and swapping it for something completely different, maybe even going to an ATI (AMD) card and using that to test.
Then I would assume if the ATI drivers start showing up in your dump files you might reasonably assume that the slot itself may be the problem.
As to what to do about it, other than potentially seeking some resolution through a product warranty and RMA if that is an option, I would think that the only other solution might be a motherboard replacement.
And again, just by way of confirming, you are certain that your power supply is suitable for and supports the amperage requirements of that card?

Calyx · Jun 27, 2012

I am positive my power supply is good for the card - and the card that I had when this problem began was a GeForce 8600 GT, which is fairly old and doesn't even have a power connection. I may try to find a cheap ATI card and test it, but I suspect I will end up swapping out the motherboard anyway.

I really can't thank you enough for all the trouble you have gone to on my behalf - I learned a ton of stuff simply by reading your posts and following your advice. Thank you.

Calyx · Jun 27, 2012

I do have one final question, about Driver Sweeper: when I open the program, it still displays both NVIDIA and AMD display drivers, even though I have 'cleaned' the NVIDIA driver. Does it show anything that has been there, or does this mean something went wrong?

Trouble · Jun 28, 2012

Regarding the use of Driver Sweeper and your results.
I can only speak to my personal results before running driver sweeper on my own Nvidia installation, after analyzing for both "Display" and "PhysX";
Link Removed due to 404 Error
Compared to my results, after running driver sweeper on my Nvidia installation
Link Removed due to 404 Error
I think the important thing to notice is, that while there may be remnants remaining the actual driver nvlddmkm.sys and the associated .dll that would likely call that driver are gone.

Calyx · Jun 28, 2012

Alright, thanks again!

Windows 7 Exciting Blue Screen & other problems (?)

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