Sp34k
Member
- Joined
- May 5, 2015
Dear everyone,
I've tried to explain my problem as good as I could, please do not be afraid of asking for more informations I hope you guys can somehow help me out.
TLDR
My external harddrive randomly removes files after installing new motherboard + processor. Some of the files can be found using the software easeus but not every file.
_______________
When the problem occured:
I bought 3 new hardware + a monitor:
1. Asus Z97-E motherboard
2. Intel i7 4790
3. Geforce GTX 970
4. Samsung 4k monitor
I reinstalled windows and updated it including all hardware drivers from the manifactures website.
When I installed windows to Drive C, all my external harddrives was connected to the motherboard via. sata cables and not USB.
_______________
What happend after Window was installed?
After windows was installed my external harddrives was renamed to Local Disk and the harddrive Type is Local Disk.
The files must be there, here's why
Harddrive G: has 931gb in total
Harddrive G: has 293gb free
If I access Harddrive G, mark everything and click Properties it tells me that everything fills 492gb
That doesn't make sense?
_______________
Using easeUS
I downloaded trial version of easeUS and found some of my files in the scan. I can't restore then though but I found some of them, but not all. Most of my files were collected in a folder entitled Knoll Software which is a plugin I use for Photoshop. That doesn't make sense though.
_______________
Troubleshooting
Show hidden folders:
I tried going to Folder Options -> View -> Show hidden files, folder and drive and unchecked hide protected operating system files
Check for hidden files:
I went to CMB and typed the location of my drive G:
I then typed dir /ah to see hidden folder
Nothing was hidden beside System Volume Information
Error-checking
I tried using Error-checking for bad sectors and system errors but nothing
_______________
$RECYCLE.BIN
I have this folder on the harddrive. It contains 10 folders with random names like "S-1-5-21-3060310654-58876695-4056725470-1000" .
It also contains 2 Recycle Bins. One locked and one not locked. Both empty.
_______________
Final words
I don't know if it helps but I have attached a Hijackthis log and a Dxdiag log
I've tried to explain my problem as good as I could, please do not be afraid of asking for more informations I hope you guys can somehow help me out.
TLDR
My external harddrive randomly removes files after installing new motherboard + processor. Some of the files can be found using the software easeus but not every file.
_______________
When the problem occured:
I bought 3 new hardware + a monitor:
1. Asus Z97-E motherboard
2. Intel i7 4790
3. Geforce GTX 970
4. Samsung 4k monitor
I reinstalled windows and updated it including all hardware drivers from the manifactures website.
When I installed windows to Drive C, all my external harddrives was connected to the motherboard via. sata cables and not USB.
_______________
What happend after Window was installed?
After windows was installed my external harddrives was renamed to Local Disk and the harddrive Type is Local Disk.
- All the harddrives had new disk letters.
- I opened a harddrive and noticed that many of my folders were gone.
- Instead I had RECYCLER and $RECYCLE.BIN and a folder with a random name: "bb7d90d4437930a07e28a7bf"
The files must be there, here's why
Harddrive G: has 931gb in total
Harddrive G: has 293gb free
If I access Harddrive G, mark everything and click Properties it tells me that everything fills 492gb
That doesn't make sense?
_______________
Using easeUS
I downloaded trial version of easeUS and found some of my files in the scan. I can't restore then though but I found some of them, but not all. Most of my files were collected in a folder entitled Knoll Software which is a plugin I use for Photoshop. That doesn't make sense though.
_______________
Troubleshooting
Show hidden folders:
I tried going to Folder Options -> View -> Show hidden files, folder and drive and unchecked hide protected operating system files
Check for hidden files:
I went to CMB and typed the location of my drive G:
I then typed dir /ah to see hidden folder
Nothing was hidden beside System Volume Information
Error-checking
I tried using Error-checking for bad sectors and system errors but nothing
_______________
$RECYCLE.BIN
I have this folder on the harddrive. It contains 10 folders with random names like "S-1-5-21-3060310654-58876695-4056725470-1000" .
It also contains 2 Recycle Bins. One locked and one not locked. Both empty.
_______________
Final words
I don't know if it helps but I have attached a Hijackthis log and a Dxdiag log