Jagimama
New Member
- Joined
- Mar 27, 2015
- Messages
- 1
- Thread Author
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- #1
I need urgent help.
I recently finished building my gaming PC, so I brought Windows 8.1 for my OS.
I stuck in the x64 bit DVD and waited.
It was on "Preparing files for installation" all of a sudden, my power goes off.
I turn the PC on and start the DVD again, and after choosing the install option, it says that the partition of the HDD is not available to install on, so I format it with the option.
I accidentally then delete it.
Now I brought a new HDD after realising that the current one was damaged, and now the product key doesn't work.
Do I purchase Windows again, or can I get around this?
I recently finished building my gaming PC, so I brought Windows 8.1 for my OS.
I stuck in the x64 bit DVD and waited.
It was on "Preparing files for installation" all of a sudden, my power goes off.
I turn the PC on and start the DVD again, and after choosing the install option, it says that the partition of the HDD is not available to install on, so I format it with the option.
I accidentally then delete it.
Now I brought a new HDD after realising that the current one was damaged, and now the product key doesn't work.
Do I purchase Windows again, or can I get around this?
Solution
- Joined
- May 22, 2012
- Messages
- 4,564
The dvd came with a key... that key will work on any hdd however a key that didn't come with that dvd is a different issue.
I assume this isn't the first time you have used this key so you may want to ring the help-desk of Microsoft and ask them if the key shows as already used.