Windows 7 Firefox Installation Crashed My Computer: Need Help Troubleshooting the Issue

P

piksy

New Member
Joined
May 30, 2012
Messages
27
I downloaded/ran the latest edition of Firefox.
My computer appeared to crash: startup repair failed twice, would not start in Safe Mode, F9 Diagnostics all passed, F11 System Recovery failed.
Finally I used System Restore to return to an earlier date. The Firefox program was deleted.

It appears that Firefox caused this crash. I have downloaded the Firefox program again but have not installed it.

Any ideas on what happened here?
 
Solution
J
I ran into that last summer. It maybe the Adobe Flash and Firefox Flash plugin also. What AV are you using? AVG is frequently mentioned in crash analysis. Look in the BSOD section and read instructions there and post your dump file there.
Joe
Sort by date Sort by votes
I ran into that last summer. It maybe the Adobe Flash and Firefox Flash plugin also. What AV are you using? AVG is frequently mentioned in crash analysis. Look in the BSOD section and read instructions there and post your dump file there.
Joe
 
Upvote 0 Downvote
Solution
Joe S said:
I ran into that last summer. It maybe the Adobe Flash and Firefox Flash plugin also. What AV are you using? AVG is frequently mentioned in crash analysis. Look in the BSOD section and read instructions there and post your dump file there.
Joe
Click to expand...

I am using NIS without any contamination to this point.

I use Firefox only when there is a problem with IE8.

Have to use inferior Internet service, as they have a monoply here. I suspect this is part of my problem.
 
Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

X
  • Solved
Windows 7 MSE virus keeps rebooting my computer! Need help!
Replies
3
Views
3K
houldsworth1
H