- Thread Author
- #1
Well after using the RC for a while i actually went to the Samsung website where i am allowed to have a FREE UPGRADE to windows 7 because i bought this notebook in September of this year.
I went through the process of ordering and it told me i would be charged £17 for shipping. Now nowhere on the website did it say i would be charged this or in my documentation that i got with the notebook, and as far as i am concerned i have already paid for the bloody thing when i handed over my cash for the notebook.
Even if i am willing to pay the £17, which i am not, the only way i can do it is with a credit card, which i dont have, so i am screwed anyway.
I was told by a samsung rep that it is a shipping charge, where the hell is this coming from.
What a rip off, i will never buy a new machine just before an OS launch again and never a Samsung.
Anyway rant over and i am so pleased i never sold my Macbook, the samsung is going to be given to the daughter.
Screw windows machines, i have had enough.
I went through the process of ordering and it told me i would be charged £17 for shipping. Now nowhere on the website did it say i would be charged this or in my documentation that i got with the notebook, and as far as i am concerned i have already paid for the bloody thing when i handed over my cash for the notebook.
Even if i am willing to pay the £17, which i am not, the only way i can do it is with a credit card, which i dont have, so i am screwed anyway.
I was told by a samsung rep that it is a shipping charge, where the hell is this coming from.
What a rip off, i will never buy a new machine just before an OS launch again and never a Samsung.
Anyway rant over and i am so pleased i never sold my Macbook, the samsung is going to be given to the daughter.
Screw windows machines, i have had enough.
reghakr
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ickymay
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this is ethically dubious and I would be upset about it , my next step would be to talk to Microsoft who have after all made a deal with builders such as Samsung in order to sell their operating system.
I totally agree that you entered the deal having been told you would be entitled to a "FREE" upgrade and that to now be told there is a charge is false advertising, maybe Microsoft can provide a solution as I'm sure they realize this will produce more bad press ??
I totally agree that you entered the deal having been told you would be entitled to a "FREE" upgrade and that to now be told there is a charge is false advertising, maybe Microsoft can provide a solution as I'm sure they realize this will produce more bad press ??
- Thread Author
- #4
reghakr
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- Thread Author
- #6
Just been on the phone to microsoft about this problem and they told me that the windows 7 upgrade program was nothing to do with them and i should contact samsung.
For gods sake round and round we go.
What amazing brilliant customer support from both of them. They have my money for the new notebook so i guess i cant do anything.
No wonder people just use patches and cracks for ms software, as it seems to be the easiest way.
For gods sake round and round we go.
What amazing brilliant customer support from both of them. They have my money for the new notebook so i guess i cant do anything.
No wonder people just use patches and cracks for ms software, as it seems to be the easiest way.
