Here is a summary of the key details about the recent Microsoft Outlook outage, according to the Daily Jang article (published July 10, 2025):
- Microsoft 365, including Outlook and Hotmail, experienced a major outage worldwide.
- The outage began at around 5 am (no timezone specified).
- Hundreds of users reported issues to Downdetector, a site that tracks web outages.
- Many users are being told that their email and password are incorrect, even though their credentials are valid.
- In the USA:
- 62% could not log in to Outlook
- 34% faced server connectivity issues
- 5% could not send/receive emails
- Microsoft acknowledged the issue, stating: “We're having issues, but we're working on it.”
- Microsoft also said they had "determined the cause" and had "started deployment of a fix," but the fix process would be lengthy.
- As of the article's publication, Microsoft had not issued a full official statement on the issue.
- Outlook has a user base of nearly 400 million users globally.
Source: Daily Jang Microsoft Outlook down worldwide: Users experience severe disruptions
