Graphics driver crashes and then blue screens

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by SirBehl, Mar 23, 2012.

  1. SirBehl

    SirBehl New Member

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    What frequently happens is while playing a game or after my graphics driver will crash and then soon after I will have a blue screen. I can tell when it changes because it will change to my Intel HD Graphics and the game will run really slow and I also cannot open the NVIDIA Control Panel then either. I've seen questions similar to this on here but I'm not sure if it will fix it for me so I'm just going to ask here as well.
    Also, I put my specs in my information but just in case I'll say them again
    Windows 7
    Intel Core i7
    8 GB of RAM
    NVIDIA GeForce GTX 460M and Intel HD Graphics.

    Whenever my driver crashes I always have to restart my computer. Sometimes when I restart it the driver will start working again but other times it won't and times when it definitely works is after it restarts from a blue screen so yeah...
     
  2. Elmer

    Elmer Extraordinary Member

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    When attaching dmp files, PLEASE put them in a single zipped folder
    Hi SirBehl and Welcome to The Forum.

    We really need to see the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    To ensure minidumps are enabled:
    Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    Under the Advanced tab, click on the Startup and Recovery Settings... button.
    Ensure that Automatically restart is unchecked.
    Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    OK your way out.
    Reboot if changes have been made.

    The .dmp files are located at C:\Windows\Minidump. Until a .dmp file is generated, the Minidump folder may not exist.

    Go to your C:\Windows\Minidump folder. Copy the .dmp files to a new folder on your desktop. Zip up that folder and attach to a post.

    Please see: How to ask for help with a BSOD problem Following Method 2:
    Download
    and run the SF Diagnostics Tool. Right click the SF Diag tool and select Run as Administrator before running. When the reports have been created, zip them up and attach to a post.

    Download and run CPU-Z. Take screenshots**/snips of the CPU tab, Mainboard tab, Memory tab and all the slot #'s under the SPD tab.
    Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will find on the top toolbar. Do not zip them up.
    **
    If screenshots, please crop.

    Also see: http://windows7forums.com/blue-screen-death-bsod/71079-help-us-help-you-filling-your-system-specs.html
     
  3. SirBehl

    SirBehl New Member

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  4. SirBehl

    SirBehl New Member

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  5. Elmer

    Elmer Extraordinary Member

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    Good spot Sir (or can I call you Behl?? :D)

    The dtsoftbus driver is the only obvious "naughty" driver on your system I spotted. You have a few that could do with updating, but see how it goes first.
     

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