hal.dll BSOD Im crying :(

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Sorianwarrior, Jul 13, 2013.

  1. Sorianwarrior

    Sorianwarrior New Member

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    View attachment cpu-RAMmon-diagnostic.zip

    On Sat 7/6/2013 3:35:57 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\070513-26379-01.dmp
    This was probably caused by the following module: hal.dll (hal+0x12A3B)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA8002934028, 0xB640A000, 0x19000135)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Hardware Abstraction Layer DLL
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


    Here are my diagnostics and stuff as well as the latest whocrashed report. I feel like I tried everything. I wiped my hard drive, re-installed both windows and vista (windows 7 now). My computer crashes mostly when Gaming or streaming videos. I ran memtest and it found nothing. The only explanation i can think of thus far is irreparable Hard Drive damage but is that even possible with software?

    I dont know what else to do, I already posted in the vista forums and no one responded. any help would be appreciated.



    tool.
     
    #1 Sorianwarrior, Jul 13, 2013
    Last edited: Jul 14, 2013
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

    Please provide the MGADiag report according to these instructions (from this post: http://www.sevenforums.com/tutorials/165472-product-key-number-uninstall-deactivate-windows-3.html#post1767989 ):
    You have a 802.11n USB Wireless LAN Card:
    Please update your anti-virus program to the latest version available. Yours appears to date from 2011

    This is (IMO) most likely a hardware problem, start with these free diagnostics: http://www.carrona.org/hwdiag.html

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Sat Jun 29 02:13:14.391 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\062913-27955-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 0:34:24.654[/B]
    Probably caused by :[B]AuthenticAMD[/B]
    BugCheck [B]124, {0, fffffa8003162028, b623a000, 2a000135}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WHEA_UNCORRECTABLE_ERROR (124)[/url]
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8003162028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b623a000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000002a000135, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
      BIOS Version                  080014 
      BIOS Release Date             04/12/2010
      Manufacturer                  BIOSTAR Group
      Product Name                  A780L
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Jun 28 14:18:00.208 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\062813-40435-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 1:33:27.455[/B]
    Probably caused by :[B]AuthenticAMD[/B]
    BugCheck [B]124, {0, fffffa800290c028, b6004000, d6000175}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WHEA_UNCORRECTABLE_ERROR (124)[/url]
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800290c028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6004000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000d6000175, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
      BIOS Version                  080014 
      BIOS Release Date             04/12/2010
      Manufacturer                  BIOSTAR Group
      Product Name                  A780L
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Jun 27 18:23:34.949 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\062713-27565-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 0:35:48.212[/B]
    Probably caused by :[B]AuthenticAMD[/B]
    BugCheck [B]124, {0, fffffa8003136028, f6674000, 145}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WHEA_UNCORRECTABLE_ERROR (124)[/url]
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8003136028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6674000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000145, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  WinSAT.exe
    FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
      BIOS Version                  080014 
      BIOS Release Date             04/12/2010
      Manufacturer                  BIOSTAR Group
      Product Name                  A780L
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Jun 27 16:08:31.320 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\062713-39296-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17790.amd64fre.win7sp1_gdr.120305-1505
    System Uptime:[B]0 days 1:14:08.583[/B]
    Probably caused by :[B]AuthenticAMD[/B]
    BugCheck [B]124, {0, fffffa8002928028, b6442000, 1f000128}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WHEA_UNCORRECTABLE_ERROR (124)[/url]
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8002928028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6442000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000001f000128, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
      BIOS Version                  080014 
      BIOS Release Date             04/12/2010
      Manufacturer                  BIOSTAR Group
      Product Name                  A780L
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Jun 27 12:43:00.530 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\062713-56768-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Built by: [B]7601[/B].17790.amd64fre.win7sp1_gdr.120305-1505
    System Uptime:[B]0 days 0:25:48.668[/B]
    Probably caused by :[B]AuthenticAMD[/B]
    BugCheck [B]124, {0, fffffa800314a028, f67e2000, a2000145}[/B]
    BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]WHEA_UNCORRECTABLE_ERROR (124)[/url]
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800314a028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f67e2000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000a2000145, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
    PROCESS_NAME:  TrustedInstall
    FAILURE_BUCKET_ID: [B]X64_0x124_AuthenticAMD_PROCESSOR_CACHE[/B]
      BIOS Version                  080014 
      BIOS Release Date             04/12/2010
      Manufacturer                  BIOSTAR Group
      Product Name                  A780L
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Sat Jun 29 02:13:14.391 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
    netr28ux.sys                Fri Nov 13 04:44:59 2009 (4AFD2A9B)
    amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    gfibto.sys                  Thu Sep  1 21:31:28 2011 (4E6031F0)
    lvuvc64.sys                 Wed Jan 18 01:41:08 2012 (4F166984)
    sbapifs.sys                 Wed Jul 25 13:59:15 2012 (501033F3)
    nvlddmkm.sys                Fri Jun 21 05:06:16 2013 (51C41788)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Thu Jun 27 12:43:00.530 2013 (UTC - 4:00)**************************
    netr28ux.sys                Wed Feb 25 21:49:17 2009 (49A6032D)
    nvlddmkm.sys                Thu May 14 16:48:07 2009 (4A0C8387)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=gfibto.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=sbapifs.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
     
  3. Sorianwarrior

    Sorianwarrior New Member

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    I'm running the diagnostics now, but i figured I'd post this while i had the time, I kept having to re-install my antivirus because I kept having to re-install my OS so i just left it off fro the time being. As for my drivers the internet drivers seem to work fine and my graphics drivers i just DLed from nvidia. Regardless, i ran malware, ad-ware, and virus scans all coming up negative anyway. Also, this version of windows (7) is legit but currently non-activated. I wouldn't think it would be the Ethernet because I am only kicked off when i do more demanding tasks. I can stay online and look at pictures, email, etc, all day and gaming offline gives me the BSOD also.
     
  4. Sorianwarrior

    Sorianwarrior New Member

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    I uploaded the diagnostic tool results
     
  5. Sorianwarrior

    Sorianwarrior New Member

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    I also ran the Furmark test and it said i was over 90 degrees... :/
     
  6. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Start looking at cooling solutions for the video card.
    Check to make sure that the video card fan is working and that the cooler isn't clogged with dust.

    Open up the case and point a house fan (on high) into the case to see if that lengthens the time between BSOD's
    DO NOT TOUCH ANYTHING INSIDE THE CASE WHILE IT'S PLUGGED IT!!!!!!!!
     
  7. GeneralHiningII

    GeneralHiningII Honorable Member

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    To add on:
    Is your card passively cooled (ie: no fan, simply a heatsink pasted on to the actual GPU)?

    Some cards are designed to run at high temperatures, so 90C isn't bad - check the website for the recommended temperature of this card.
     
  8. Sorianwarrior

    Sorianwarrior New Member

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    OK, so sorry for the long wait. I had to get the time and funds to clean the thing. No, there is a fan on the card in the case but i dont know if it is keeping it cool enough. I cleaned the case but I'm still getting BSODs. I got a small house fan but i dot see it fitting in where my tower is located unless i actually put it IN the tower itself...and idk if it can fit there. Regardless I dont think temperature is the problem...should I just get a new graphics card?
     
  9. Sorianwarrior

    Sorianwarrior New Member

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    ill try the house fan thing tmr
     
  10. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Also, please post the results of the MGADiag report:
     
  11. Sorianwarrior

    Sorianwarrior New Member

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    So, I moved my tower and did a thorough cleaning with compressed air and put the fan on it. I haven't had a BSOD in a few days so I'm going to keep running and see what happens, Ill post an update in a week or so.
     

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