help me pls~

Discussion in 'Windows 7 Help and Support' started by Kyle Wong, Apr 23, 2013.

  1. Kyle Wong

    Kyle Wong New Member

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    Hey guys~ i laptop keep on pop out two error...it very annoying~ and i cant even install any software
    i try google search for it, but my english was bad...i cant understand what they said...
    can anyone help me? pls~:frown: :frown: :(
    this is the two error i print screen it
    11. Untitled.
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    It seems to be saying it cannot find a file, which appears to be an install file, on your desktop.

    Are you trying to install some program, and if so. what process are you using for downloading and starting the install?
     
  3. Pauli

    Pauli Extraordinary Member
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    Both the GarenaPlus and mpr.dll may be difficult issues, even relating to viruses and stuff, especially the latter one. Depending on what security programs you have, they may block these - which is a sound factor. I run Avast Internet Security, and I'm always happy when it goes *bing* and reports it has stopped something. Just like I'm happy when my German Shepard barks on the yard, reporting he put off some bastards...

    I would recommend you to try and test those programs thoroughly, with the security program you have, and one or more online scanners.
     
  4. Twinnii

    Twinnii Well-Known Member

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    Try this, go to start, in that search field type in msconfig when this new window pops up, go to the Startup tab and look for the GaneraPlus file and uncheck it. Also here you can uncheck a bunch of different apps from auto starting on boot up. Will help with load time. Just don't disable wireless or anti-virus apps. After that, hit apply and ok and save your work and restart the machine. Please let us know if that helps.
     
  5. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

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    Hi

    Run Malwarebytes to make sure you computer is Malware free.
    Malwarebytes : Free anti-malware download

    If you have a Garena install file on your desktop delete it and download a new one from here.

    Garena - The Official Site

    Start the install process by either telling it to install when the window comes up after the download, or by right clicking on the .exe file where you saved it and saying run.

    As for the .dll file what program are you trying to start?

    Try removing it and reinstalling it again.

    Mike
     

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