Windows 7 Help required for ntoskrnl.exe & IRQL_NOT_LESS_OR_EQUAL BSOD

wmglobal · May 21, 2014

Hi all

Since some recent updates either Windows or Visual Studio I've been getting a BSOD with
ntoskrnl.exe being the nominated file causing issues and the following:

IRQL_NOT_LESS_OR_EQUAL

Seems to be happening at least once a day for the past 3 days so far so not sure what is the cause.

I've attached a heap of dump files as suggested, these have all been included in a folder and are attached here.

Any help/suggestions as to what is causing this and how to fix it would be appreciated.

Many thanks.

wmglobal

kemical · May 21, 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff8a000339f58, 2, 0, fffff800034cd25b}

Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )

Followup: MachineOwner

Hi,
this error can appear after installing faulty drivers or updates. Have you tried removing the recent updates you received...

kemical · May 21, 2014

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff8a000339f58, 2, 0, fffff800034cd25b}

Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )

Followup: MachineOwner

Hi,
this error can appear after installing faulty drivers or updates. Have you tried removing the recent updates you received?
Your system is in need of some updates:
BiosVersion = 0603
BiosReleaseDate = 11/03/2011
You have updates pending many are to do with stability please update:
Link Removed
Please ensure I have the correct page for your model.

asahci64.sys Wed Mar 23 07:36:15 2011: Asmedia 106x SATA Host Controller Driver please update:
Link Removed

asmthub3.sys Thu Feb 24 02:25:56 2011: Asmedia USB3 driver. Later version on motherboard website:
Link Removed

avgtpx64.sys Tue Jan 14 14:48:00 2014: AVG AV, did you have AVG installed at some point? Try this removal tool to remove it all:
Link Removed

dtsoftbus01.sys Thu Jun 20 08:22:51 2013: Daemon Tools driver Possible BSOD issues in Win7 please uninstall to test.

MarvinBus64.sys Fri Sep 23 22:17:03 2005: likely a part of Pinnacle Studio's Marvin Bus? Update if you can:
http://www.pinnaclesys.com/PublicSite/us/Support/Consumer Support/?viewDownload=1

hssdrv6.sys Tue Jan 14 22:47:17 2014: Hotspot Shield Routing Driver has been known to cause bsod's in the past.

Rt64win7.sys Fri Jun 10 07:33:15 2011: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet please update:
Link Removed

RTKVHD64.sys Tue Nov 23 10:14:08 2010: Realtek High Definition Audio Function Driver please update:
Link Removed

See how you go after updating the above. If another bsod occurs please post the new dump file and we'll take it from there.

wmglobal · May 21, 2014

Hi Kemical
Thanks for the prompt reply.

I've basically done all of the above..i.e. updated drivers, updated some programs like Hotspot Shield, ensured I had Pinnacle up-to-date but couldn't do anything with MarvinBus64.sys in that area. I've unistalled Daemon Tools as I rarely use it anyway. Haven't done anything with the BIOS yet however looking at the ASUS website for my board the BIOS update only fixes some issues with some keyboards and I've never had any issues there. Also the method to flash the BIOS is a bit complicated so I am going to read up on it before I attempt to do anything there.

My BSOD only ever seemed to occur when my system went to sleep so I've also taken the step of changing my power management settings to just sleep the screen after a period of inactivity, the computer has been set to never go to sleep. I can handle the extra bit of power consumption from this if it means I'm not getting BSOD all the time when it takes a nap.

Will see how that goes and if it continues to happen will post some more details.

Again thanks for the help.

wmglobal

Windows 7 Help required for ntoskrnl.exe & IRQL_NOT_LESS_OR_EQUAL BSOD

wmglobal

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kemical

kemical

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wmglobal

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