help with bsod ntoskrnl.exe+4adb3c

oridn

New Member
#1
Recently I get error messages linked with the files ntoskrnl.exe +4 adb3c, I attached the files to your system,

I would appreciate any help,
Ori
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800cee48f8, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
Hi,
both dmp files gave the same cause: Bugcheck 124 which is an hardware error. Check your CPU isn't overheating or that voltages are correct. If you've been overclocking then back the clocks off.
To test thermal properties of CPU use this app: http://www.mersenne.org/freesoft/ to stress test the CPU and monitor temps using this:
http://www.cpuid.com/softwares/hwmonitor.html

Can you also change your dmp file settings so they look like this:


As it was a kernal dump file I couldn't really check on your drivers so please make the changes outlined in the screenshot above.

Post any new dmp files after changes made.
 


oridn

New Member
#3
here is my cpuid screen
 


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oridn

New Member
#4
my overclocking status
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#5
Doesn't look like the overclock should be causing the issue but try removing it anyway and see if the bsod continues. Remember to change those settings and if you get another bsod then i'll be able to check on the drivers.
If after changing the overclocking parameters you don't bsod then we'll need to take a closer look at your system as to why such a small overclock is causing the issues.
 


oridn

New Member
#6
thanks for the help,
i upload my event log after the last crush (without bsod)
but there is something return withe the DNS Client Event,

this problem/warning can cause the bsod ?
 


Attachments

oridn

New Member
#7
and here is my new dmp file with 256 kb
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#8
Code:
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800d2fd8f8, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------
Unfortunately this dump file is still of the kernel type (see above) and so must have been around before you changed the settings over. Also notice from your CPUID screen that your using a SSD. Just ensure your using the latest firmware as this can have adverse affects:
http://kb-eu.sandisk.com/app/answers/detail/a_id/6053#sandiskssd

Also could you run the app found here and post the results:
http://windowsforum.com/threads/how-to-ask-for-help-with-a-bsod-problem.38837/

What PSU or power supply do you have?

Lastly check for malware using http://www.malwarebytes.org/
 


oridn

New Member
#9
ok,

another dmp file.
this time larger then the others.
all my system soecs attched too,

thanks :)
ori
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#10
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 406f8, fffff80002ecd437}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
Hi,
that's better I got to see your full driver stack this time although the above error, 7F, is caused by either hardware or incompatible drivers. I'll post what drivers, if any, need updating and if the bsod still continues then your going to have to look at the most likely source which is probably your overclock. Try removing the overclock and see if the bsod disappears. If it does then it might not be because your pushing the cpu too hard or even overheating but perhaps a setting which should be turned off or something similar is effecting the CPU. Try and find a guide on overclocking your particular chip.
The above bugcheck has a parameter of 0x0000008 (This error is a double-fault exception.)
This problem occurs if one or more of the processors in the computer:
  • Require a microcode update that is not applied by the computer's basic input/output system (BIOS).
  • Are damaged or defective.
  • Are operating outside their specified ranges for temperature, power, or other conditions.
Excessive room temperature, bad ventilation, or dust accumulation can cause electronic components, such as processors, to behave erratically. Malfunctioning fans or blocked air passages can cause ventilation problems. If the interior or the air passages of the computer are dusty, or if the computer exhibits symptoms when it is installed only in a particular location, system overheating may be a factor. Make sure that components are clean, that fans are functioning correctly, and that air passages are not obstructed. Additionally, make sure that the room where the computer is located is adequately ventilated. The temperature of the room must be in the operating range that is specified by the computer manufacturer.

Voltage that is higher or lower than specified, or that fluctuates, may cause processors and other electronic components to behave erratically. Incorrect or inconsistent main power voltage, an overloaded or improperly functioning power supply in the computer, or improperly functioning motherboard circuitry may cause incorrect or inconsistent voltage to be supplied to the processor. Contact the appropriate technicians to verify whether any one of these issues may be the cause of symptoms.
For information about how to contact your computer manufacturer, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors
Ref:
http://support.microsoft.com/kb/842465

Update your Intel drivers by using the driver utility here:
https://downloadcenter.intel.com/Default.aspx

Rt64win7.sys Thu Oct 25 10:20:09 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC please update:
http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

I couldn't find anything on your PSU size. Can you post the make and model, thanks.
 


#11
how i remove the overclock ?

for example i cannot use any livecd like ubuntu or others and they always stuck on the boot screen
 


#12
my psu is antec rarthwatts 650w platinium 12cm psu
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#13
Actually it looks like the overclock is what the chip boosts to.. Something obviously isn't right so try running this Intel diagnostic tool:
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19792

Also the above temps you posted. Did you stress the cpu? the temps look pretty much the same for max as well as minimum. Can you follow my advice given in the first post and stress the cpu using the app download provided. I need to see the temps at rest and at stress levels.
 


#14
at the stress level the temp going up to 90c
 


#15
here is my cpu temps under stress screenshot :

in the intel diagnosic tool,

in the prime95 the temp up to 90 c
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#16
If under Prime95 your seeing 90c then that is getting a tad warm. If you check Intel's specs it shows the maximum as 72c.
http://ark.intel.com/products/75123/
These chips will throttle back when hitting 105c, when you get the bsod are you doing anything in particular like gaming?
 


#17
always in photoshop
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#18
You don't get a bsod using anything else? Are you sure your copy of photoshop isnt corrupt?
 


#19
yes,

there is no problem with the same ver of photoshop in my older pc,
idont sure if the prob is Only in photoshop, but the most common bsod happaned when photoshop is open
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#20
Have you tried reinstalling it just to make sure? I'm just trying to chase down all possibilities here..
 


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