help with bsod ntoskrnl.exe+4adb3c

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by oridn, Feb 2, 2014.

  1. oridn

    oridn New Member

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    Recently I get error messages linked with the files ntoskrnl.exe +4 adb3c, I attached the files to your system,

    I would appreciate any help,
    Ori
     

    Attached Files:

    • ori.zip
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  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800cee48f8, 0, 0}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    
    Hi,
    both dmp files gave the same cause: Bugcheck 124 which is an hardware error. Check your CPU isn't overheating or that voltages are correct. If you've been overclocking then back the clocks off.
    To test thermal properties of CPU use this app: http://www.mersenne.org/freesoft/ to stress test the CPU and monitor temps using this:
    http://www.cpuid.com/softwares/hwmonitor.html

    Can you also change your dmp file settings so they look like this:
    [​IMG]

    As it was a kernal dump file I couldn't really check on your drivers so please make the changes outlined in the screenshot above.

    Post any new dmp files after changes made.
     
  3. oridn

    oridn New Member

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    here is my cpuid screen
     

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  4. oridn

    oridn New Member

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    my overclocking status
     

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    • 12.
      12.jpg
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  5. kemical

    kemical Windows Forum Admin
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    Doesn't look like the overclock should be causing the issue but try removing it anyway and see if the bsod continues. Remember to change those settings and if you get another bsod then i'll be able to check on the drivers.
    If after changing the overclocking parameters you don't bsod then we'll need to take a closer look at your system as to why such a small overclock is causing the issues.
     
  6. oridn

    oridn New Member

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    thanks for the help,
    i upload my event log after the last crush (without bsod)
    but there is something return withe the DNS Client Event,

    this problem/warning can cause the bsod ?
     

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    • 3.
      3.jpg
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  7. oridn

    oridn New Member

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    and here is my new dmp file with 256 kb
     

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  8. kemical

    kemical Windows Forum Admin
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    Code:
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800d2fd8f8, 0, 0}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    Unfortunately this dump file is still of the kernel type (see above) and so must have been around before you changed the settings over. Also notice from your CPUID screen that your using a SSD. Just ensure your using the latest firmware as this can have adverse affects:
    http://kb-eu.sandisk.com/app/answers/detail/a_id/6053#sandiskssd

    Also could you run the app found here and post the results:
    http://windowsforum.com/threads/how-to-ask-for-help-with-a-bsod-problem.38837/

    What PSU or power supply do you have?

    Lastly check for malware using http://www.malwarebytes.org/
     
  9. oridn

    oridn New Member

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    ok,

    another dmp file.
    this time larger then the others.
    all my system soecs attched too,

    thanks :)
    ori
     

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  10. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7F, {8, 80050033, 406f8, fffff80002ecd437}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    
    Followup: MachineOwner
    
    Hi,
    that's better I got to see your full driver stack this time although the above error, 7F, is caused by either hardware or incompatible drivers. I'll post what drivers, if any, need updating and if the bsod still continues then your going to have to look at the most likely source which is probably your overclock. Try removing the overclock and see if the bsod disappears. If it does then it might not be because your pushing the cpu too hard or even overheating but perhaps a setting which should be turned off or something similar is effecting the CPU. Try and find a guide on overclocking your particular chip.
    The above bugcheck has a parameter of 0x0000008 (This error is a double-fault exception.)
    This problem occurs if one or more of the processors in the computer:
    • Require a microcode update that is not applied by the computer's basic input/output system (BIOS).
    • Are damaged or defective.
    • Are operating outside their specified ranges for temperature, power, or other conditions.
    Ref:
    http://support.microsoft.com/kb/842465

    Update your Intel drivers by using the driver utility here:
    https://downloadcenter.intel.com/Default.aspx

    Rt64win7.sys Thu Oct 25 10:20:09 2012: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    I couldn't find anything on your PSU size. Can you post the make and model, thanks.
     
  11. oridn

    oridn New Member

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    how i remove the overclock ?

    for example i cannot use any livecd like ubuntu or others and they always stuck on the boot screen
     
  12. oridn

    oridn New Member

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    my psu is antec rarthwatts 650w platinium 12cm psu
     
  13. kemical

    kemical Windows Forum Admin
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    Actually it looks like the overclock is what the chip boosts to.. Something obviously isn't right so try running this Intel diagnostic tool:
    https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19792

    Also the above temps you posted. Did you stress the cpu? the temps look pretty much the same for max as well as minimum. Can you follow my advice given in the first post and stress the cpu using the app download provided. I need to see the temps at rest and at stress levels.
     
  14. oridn

    oridn New Member

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    at the stress level the temp going up to 90c
     
  15. oridn

    oridn New Member

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    here is my cpu temps under stress screenshot :

    in the intel diagnosic tool,

    in the prime95 the temp up to 90 c
     

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  16. kemical

    kemical Windows Forum Admin
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    If under Prime95 your seeing 90c then that is getting a tad warm. If you check Intel's specs it shows the maximum as 72c.
    http://ark.intel.com/products/75123/
    These chips will throttle back when hitting 105c, when you get the bsod are you doing anything in particular like gaming?
     
  17. oridn

    oridn New Member

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    always in photoshop
     
  18. kemical

    kemical Windows Forum Admin
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    You don't get a bsod using anything else? Are you sure your copy of photoshop isnt corrupt?
     
  19. oridn

    oridn New Member

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    yes,

    there is no problem with the same ver of photoshop in my older pc,
    idont sure if the prob is Only in photoshop, but the most common bsod happaned when photoshop is open
     
  20. kemical

    kemical Windows Forum Admin
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    Have you tried reinstalling it just to make sure? I'm just trying to chase down all possibilities here..
     

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