How do I access the Programs/appdata folder?

Discussion in 'Windows 7 Help and Support' started by billsincl, Sep 10, 2012.

  1. billsincl

    billsincl New Member

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    I have this backup software (GENIE9) that doesn't work. The vendor tell me I have to delete
    some files that are in C:\users/programs/appdata. The problem is: even though I am the administrator, I cannot even view what is in that folder, much less delete any files within
    it.

    The vendor (GENIE9) is totally clueless as to how to do this. Apparently the operating system has put some severe restrictions on this folder even for users that are administrators.

    Is there a way to get an answer without being flooded with crapola by vendors trying to SELL me something?
     
    #1 billsincl, Sep 10, 2012
    Last edited: Sep 10, 2012
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    You need to go to folder options in the control panel, view tab, and put a dot on the "Show hidden files, folders, and drives" option.
     

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