How do I fix the Kernel-Power 41 event ID 63 Critical Error?

Alex1591

Well-Known Member
#1
I've recently been experiencing a reboot of my windows 10 PC with the above error message in events viewer. A few websites I've looked at have mentioned its related to out of date drivers so I've gone through all the obvious ones and they're all up to date. Does anyone know how I can fix this as I find my PC is rebooting with this error at least once a week over the last month or so?

Thanks in advance

I've copied below info from the event log

- System

- Provider

Microsoft-Windows-Kernel-Power
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

2018-04-11T20:07:21.667060200Z

EventRecordID 3748

Correlation

- Execution

4
8

Channel System

Computer SOPQVF1

- Security

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 6
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
CheckpointStatus 0


I've noticed after the PC has reset the following occurs a number of times...

Processor 0 in group 0 exposes the following power management capabilities:

Idle state type: ACPI Idle (C) States (2 state(s))

Performance state type: ACPI Performance (P) / Throttle (T) States
Nominal Frequency (MHz): 3500
Maximum performance percentage: 100
Minimum performance percentage: 40
Minimum throttle percentage: 40

- System

- Provider

Microsoft-Windows-Kernel-Processor-Power
{0F67E49F-FE51-4E9F-B490-6F2948CC6027}

EventID 55

Version 0

Level 4

Task 47

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

2018-04-11T20:07:22.050563300Z

EventRecordID 3750

Correlation

- Execution

4
372

Channel System

Computer

- Security


- EventData

Group 0
Number 0
IdleStateCount 2
IdleImplementation 1
NominalFrequency 3500
MaximumPerformancePercent 100
MinimumPerformancePercent 40
MinimumThrottlePercent 40
PerformanceImplementation 1
 


Neemobeer

Windows Forum Team
Staff member
#2
These events on their own simply mean the computer is rebooting.

Some of the following may help

Memory dumps
Check for memory dumps in C:\Windows\Minidump. If there are any pleas upload them.
Make sure memory dumps are enabled
  • Press [Windows key + r] type systempropertiesadvanced.exe
  • Under the advanced tab, click settings under 'Start up and Recovery'
  • Under Write Debug Information change the drop down to Kernel Mini Dump

Run chkdsk
chkdsk C: /R

Download memtest86+ and test your memory
 


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