Hi
I bought a computer with windows 7 home premium edition as the os.
went to install my 2 printers and they would not install.
Then read that if i upgrade to Windows 7 professional i could install the printer software using xp mode.
So i forked out another $200 to upgrade to Windows 7 Pro and now still cant install the printers.
The problem starts when the installation tells me to turn on the printers and the software will automatically detect the printers.But this does not happen,its the same problem with both printers.
Its as if XP mode does not recognize the usb ports.
My printers i want to install are the epson RX510 and the Canon i865.
Any suggestions would be appreciated..thanks
Steve
HiWhen you went into xp mode did you try putting the drivers for your machine on first? If not, try uploading the xp version of your chipset drivers (when in xp mode of course).
Hi
Thanks so much for the help Kemical.
I now have the canon i865 working in xp mode ,but not the epson RX510
The Epson is recognized in xp mode,but does work because xp mode does not recognize that it is turned on,it thinks the printer is turned off,even though its on.
The printer installation cd has a program it installs called " Ëpson Smart Panel" which is used to scan picture,docs etc.
But when i go to use it it says the printer is not turned on.
The same thing happens when i go to install the printer drivers,the installation tells me to turn on the printers and the software will automatically detect the printers.But this does not happen,even though the printer is turned on.
So i am unable to use the scanner and printer.
Is there a way for the xp mode to acknowledged that the printer is on ?
I tried running the chipset utility in xp mode but it would not work,it told me the computer does not meet the requirements.
thanks
Steve