How I fixed my shutdown hang problem

Discussion in 'Windows 7 Help and Support' started by inkscarab, Jan 30, 2010.

  1. inkscarab

    inkscarab New Member

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    Symptom: Shutting down, shutdown screen would start then hang and required me to hard power off.

    Solution: I had uninstalled the Windows Fax and Scan option in the Turn Windows Features On/Off from the Programs and Features section of the Control Panel. When I did that, it did not uninstall the Fax device in the Devices and Printers. Rechecking the Windows Fax and Scan corrected the situation. On another PC, I had removed the feature and then removed the Fax device from the Devices and Printers manually and that PC never had the shutdown hang problem.

    I don't know if this corrects other issues of shutdown hangs but it might give you ideas of what to look at if you suffer from this issue. I wished I had figured it out before I did a reinstall!
     
    jehihmse and (deleted member) like this.
  2. kemical

    kemical Windows Forum Admin
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    Hi inkscarab,
    welcome to the 7forums.. :)

    Thankyou for your post as it may help others..
     
  3. jehihmse

    jehihmse New Member

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    This solution absolutely worked for my Windows 7 Ultimate laptop and now my shutdown is as snappy & smooth as ever.

    Registered to say thank you to the OP, inkscarab.
     
  4. TorrentG

    TorrentG Banned

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    The real solution to the problem would be to update the modem drivers to latest. It's actually old drivers that cause the issue and the OP's solution is a workaround.

    In any case, glad the pc is reacting well for both. :)
     

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