📎 AI Summary:
The thread discusses a user’s issue with a suspicious "Windows " folder after removing ransomware, which appears inaccessible and cannot be deleted or renamed. The user seeks advice on whether to reset the PC or perform a clean install, expressing concerns about the safety of the folder and its potential virus status, especially with plans to upgrade to Windows 11. Multiple responses recommend booting into safe mode and attempt to rename the folder, but ultimately suggest backing up data and doing a clean install for safety, with the user considering resetting the PC but remaining cautious about the folder's nature.

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Thread Author #1
My computer was infected my a ransomware called Pahd. After remove the virus, I notice a folder in the C: drive, another Windows folder but with a space in the end. Inside is all normal Windows folder but it all unavailable. If I delete it, it just say "Could no find this item". I think this is the virus remaining but I can't delete it. Please help me!
An image from 'How to delete 'Windows ' folder?'. Two identically named 'Windows' folders are highlighted in a directory listing.
 

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Solution
I'd suggest backing up data and doing a clean install or taking it to a shop. Trying to troubleshoot this blind over a forum is impractical.

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Thread Author #3
It still say that it couldnt found that find.
 

Neemobeer

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Can you try renaming it? It might have illegal characters.
 

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Thread Author #5
If I rename the "Windows " folder, it just said that it in use. If I rename the folder inside it, it still say unavailable. :(
 

Neemobeer

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Boot into safe mode and rename. It sounds like something that shouldn't be running is from inside that directory and also make sure you're trying to rename the correct one
 

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Thread Author #7
It still say that it use in. I think the virus has do sth to the critical files. I ran an sfc scan and it said normal. :(
 

Neemobeer

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I'd suggest backing up data and doing a clean install or taking it to a shop. Trying to troubleshoot this blind over a forum is impractical.
 

Solution

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Thread Author #9
Can I just use the reset option instead? Can you help me verify that folder is not a virus or something because I feel worry when I reset a physical computer. Also, Is it safe to keep it in my computer? Because I gonna upgrade to Windows 11 when it release officially though.
 

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Thread Author #10
Can I just use the reset option instead? Can you help me verify that folder is not a virus or something because I feel worry when I reset a physical computer. Also, Is it safe to keep it in my computer? Because I gonna upgrade to Windows 11 when it release officially though.
I check the previous tab in the properties menu and it older version IS the windows folder which is pretty confusing. And I gonna update to Windows 10 21H1 because I think it will install a newer installation I guess.
 

davehc

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Run "Disk Cleanup", You will find it in the Windows Admistrative Tools" folder of the start menu.
Before starting, make sure you select this item: "Clean up System files"


An image from 'How to delete 'Windows ' folder?'. Partial screenshot of a system cleanup window showing Clean up system files button.
 

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Thread Author #12
It still there! Is there any explorer inspector or something like that.
 

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Thread Author #13
It still there! Is there any explorer inspector or something like that
I use EMCO Unlock It to try unlock the folder but it just auto redirect to the real "Windows" folder. I cant use cmd because in the directory name have a space.