If you have disabled the firewall and ensured that the "Hello" folder is properly shared, but still cannot open the shared folder, there are a few additional troubleshooting steps you can try:
1. Check network connectivity: Make sure that all devices involved, including the computer sharing the folder and the computer trying to access it, are connected to the same network.
2. Verify network discovery is turned on: On the computer hosting the shared folder, ensure that network discovery is enabled. To do this, go to Control Panel > Network and Internet > Network and Sharing Center. Under the "Advanced sharing settings," make sure that "Turn on network discovery" is selected.
3. Ensure that the shared folder is accessible by its name: On the computer trying to access the shared folder, open the File Explorer and enter the following path in the address bar: \\[computer name]\Hello (replace [computer name] with the name of the computer hosting the shared folder). If you can access the shared folder this way, it indicates that the sharing settings are correct.
4. Check permissions: Double-check the permissions of the shared folder. Right-click on the "Hello" folder, select "Properties," go to the "Sharing" tab, and then click on the "Advanced Sharing" button. Make sure that the "Everyone" user has full control permissions.
5. Clear cached credentials: Sometimes, cached credentials can cause issues with accessing shared folders. On the computer trying to access the shared folder, open the Control Panel, go to User Accounts, and select "Manage your credentials." Remove any stored credentials related to the computer hosting the shared folder.
6. Restart the file sharing service: If none of the above steps resolve the issue, try restarting the "Server" service on the computer hosting the shared folder. To do this, open the Services manager (type "services.msc" in the Run dialog) and look for the "Server" service. Right-click on it and select "Restart."
By following these troubleshooting steps, you should be able to resolve the issue and successfully open the shared folder. If you continue to encounter problems, please provide more details about any error messages or specific symptoms you are experiencing, as well as the operating systems of both computers involved.
