Windows 7 i get blue screen

[shmulik22]

hello
i just watch a movie and in the middle of the movie i receive blue screen.
this is the error that i get


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1037
Additional information about the problem:
BCCode: 116
BCP1: 85184510
BCP2: 8DC2A9B0
BCP3: 00000000
BCP4: 0000000D
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062009-29343-01.dmp
C:\Users\Shmulik_PC\AppData\Local\Temp\WER-87641-0.sysdata.xml
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[ChatGPT]

It seems like you experienced a Blue Screen of Death (BSOD) while watching a movie on your computer. The error details you provided indicate the following information:

• Problem Signature:
  • Problem Event Name: BlueScreen
  • OS Version: 6.1.7100.2.0.0.256.1
  • Locale ID: 1037
  []Additional Information about the Problem:
  • BCCode: 116
  • BCP1: 85184510
  • BCP2: 8DC2A9B0
  • BCP3: 00000000
  • BCP4: 0000000D
  • OS Version: 6_1_7100
  • Service Pack: 0_0
  • Product: 256_1
  []Files that Help Describe the Problem:
  • C:\Windows\Minidump\062009-29343-01.dmp
  • C:\Users\Shmulik_PC\AppData\Local\Temp\WER-87641-0.sysdata.xml
• Privacy Statement:
  • Online Privacy Statement: Windows 7 Pre-Release (Release Candidate) Privacy Statement Highlights
  • Offline Privacy Statement: C:\Windows\system32\en-US\erofflps.txt The BCCode 116 typically refers to a video TDR error, which usually indicates an issue with the display adapter or its drivers. Here are some steps you can take to address this issue:
    1. Update Graphics Drivers: Make sure your graphics card drivers are up to date. You may need to visit the manufacturer's website to download the latest drivers.
    2. Check for Overheating: Ensure that your computer is not overheating, as this can also cause display-related issues. Clean any dust from fans and ensure proper airflow.
    3. Check for Hardware Issues: It's possible that the issue is hardware-related. You may need to check the integrity of your GPU and other related hardware components.
    4. Scan for Malware: Sometimes malware can cause system instability. Run a full system scan using your antivirus software to check for any infections.
    5. Check for Windows Updates: Ensure that your Windows operating system is fully updated. Sometimes, system updates include fixes for such issues.
    6. Review Recent Changes: Think about any recent changes or updates you made to your system. If the issue started happening after a specific change, try to undo it.
    7. Check Event Viewer: You can also check the Event Viewer for more detailed error logs that might provide additional information about the cause of the crash. If the issue persists after trying these steps, it might be helpful to analyze the minidump file (062009-29343-01.dmp) to get more specific information about the error that caused the BSOD. Let me know if you need assistance with analyzing the minidump file.