I think I may have a memory problem

#1
View attachment W7F_02-02-2013.zip CPUZ1.png CPUZ2.png CPUZ3.png CPUZ4.png CPUZ5.png CPUZ6.png

file:///G:/Users/Blair/Desktop/RAMMon%20-%20SPD%20Info.html

So, I've been having lots of BSODs including Memory Management, PFN List and some others relating to memory. They happen a lot with iTunes being used but even just browsing with Chrome and FF it will crash frequently.

I was hoping to get some feedback on this issue and suggestions on how to address it. I was trying myself to determine the best course of action and at this point I think I may need new memory but I would prefer that to be the last resort.

Anyway, I hope I followed all the rules on how to post properly for the thread. If I'm missing anything please let me know!

Cheers!
 


usasma

Fantastic Member
Microsoft Community Contributor
#2
Most BSOD problems are related to different aspects of memory (not just your RAM).
There is virtual memory and physical memory.
There is memory in your CPU, in your mobo, in your memory slots, in your video card, and maybe in other parts.

Since you're worried about the RAM, try this free memory diagnostic: Memory Diagnostics
Other diagnostics that I suggest are listed here: Initial Hardware Diagnostics

More to follow.....
 


Last edited:

usasma

Fantastic Member
Microsoft Community Contributor
#3
You have problems with Daemon Tools (in the Problem Devices section of MSINFO32). Please:
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I strongly suspect that this hold true for Win8 systems also.
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.
Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

You have the 2005 version of ASACPI.sys (the Asus ATK0110 ACPI Utility driver). This is a known cause of BSOD's on some Windows systems. Please visit the Asus website and download/install the latest version of the driver (it's located in the Utilities section or the ATK section). If you have difficulty locating it, post back with your motherboard's exact model number and we'll see if we can find another way to get it.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Please un-install this one:
cpuz132_x64.sys Thu Mar 26 19:17:23 2009 (49CC0D03)
CPU-Z
http://www.carrona.org/drivers/driver.php?id=cpuz132_x64.sys

nusb3hub.sys Thu Jan 21 22:22:18 2010 (4B5919EA)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

nusb3xhc.sys Thu Jan 21 22:22:21 2010 (4B5919ED)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys




Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Feb  2 08:41:12.491 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020213-23852-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:10:03.366[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+320ec )[/B]
BugCheck [B]1A, {403, fffff68000063068, 968000004ea9f847, fffff8a01382d7a0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000000403, The subtype of the bugcheck.
Arg2: fffff68000063068
Arg3: 968000004ea9f847
Arg4: fffff8a01382d7a0
BUGCHECK_STR:  0x1a_403
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]X64_0x1a_403_nt!_??_::FNODOBFM::_string_+320ec[/B]
  BIOS Version                  1456   
  BIOS Release Date             05/04/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  2 08:30:13.385 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020213-22323-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:14:08.260[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )[/B]
BugCheck [B]1A, {41284, 179d8001, 2f7c, fffff70001080000}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 00000000179d8001
Arg3: 0000000000002f7c
Arg4: fffff70001080000
BUGCHECK_STR:  0x1a_41284
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3[/B]
  BIOS Version                  1456   
  BIOS Release Date             05/04/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  1 20:24:12.432 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020113-24538-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:32:55.306[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+44c9e )[/B]
BugCheck [B]BE, {fffff8a00753e210, 8000000214358121, fffff880023aeac0, b}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000BE]ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)[/url]
Arguments: 
Arg1: fffff8a00753e210, Virtual address for the attempted write.
Arg2: 8000000214358121, PTE contents.
Arg3: fffff880023aeac0, (reserved)
Arg4: 000000000000000b, (reserved)
BUGCHECK_STR:  0xBE
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0xBE_nt!_??_::FNODOBFM::_string_+44c9e[/B]
  BIOS Version                  1456   
  BIOS Release Date             05/04/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 31 22:36:42.720 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\013113-22807-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 3:54:33.220[/B]
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :[B]Pool_Corruption ( nt!ExDeferredFreePool+c96 )[/B]
BugCheck [B]19, {3, fffff8a011103a20, fffff8a001103a20, fffff8a011103a20}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: fffff8a011103a20, the pool entry being checked.
Arg3: fffff8a001103a20, the read back flink freelist value (should be the same as 2).
Arg4: fffff8a011103a20, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID: [B]X64_0x19_3_nt!ExDeferredFreePool+c96[/B]
  BIOS Version                  1456   
  BIOS Release Date             05/04/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  1 07:28:02.839 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020113-23852-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:16:25.729[/B]
Probably caused by :[B]memory_corruption ( nt!MiBadShareCount+4c )[/B]
BugCheck [B]4E, {99, 1773c3, 3, 57c24}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments: 
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 00000000001773c3, page frame number
Arg3: 0000000000000003, current page state
Arg4: 0000000000057c24, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID: [B]X64_0x4E_99_nt!MiBadShareCount+4c[/B]
  BIOS Version                  1456   
  BIOS Release Date             05/04/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  1 07:10:14.387 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\020113-21777-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:10:32.261[/B]
Probably caused by :[B]memory_corruption ( nt!MiBadShareCount+4c )[/B]
BugCheck [B]4E, {99, 4af1f, 2, 4871e}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments: 
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000004af1f, page frame number
Arg3: 0000000000000002, current page state
Arg4: 000000000004871e, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  wmpnetwk.exe
FAILURE_BUCKET_ID: [B]X64_0x4E_99_nt!MiBadShareCount+4c[/B]
  BIOS Version                  1456   
  BIOS Release Date             05/04/2010
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Feb  2 08:41:12.491 2013 (UTC - 5:00)**************************
[COLOR=RED][B]ASACPI.sys                  Sun Mar 27 22:30:36 2005 (42476C4C)[/B][/COLOR]
[COLOR=RED][B]cpuz132_x64.sys             Thu Mar 26 19:17:23 2009 (49CC0D03)[/B][/COLOR]
nvstor64.sys                Tue Aug  4 20:31:07 2009 (4A78D2CB)
nvoclk64.sys                Tue Sep 15 17:59:25 2009 (4AB00E3D)
[COLOR=RED][B]sptd.sys                    Sun Oct 11 16:55:14 2009 (4AD24632)[/B][/COLOR]
truecrypt.sys               Mon Nov 23 12:22:57 2009 (4B0AC4F1)
[COLOR=RED][B]nusb3hub.sys                Thu Jan 21 22:22:18 2010 (4B5919EA)[/B][/COLOR]
[COLOR=RED][B]nusb3xhc.sys                Thu Jan 21 22:22:21 2010 (4B5919ED)[/B][/COLOR]
Rt64win7.sys                Mon Feb  1 08:20:19 2010 (4B66D513)
amdiox64.sys                Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvstor.sys                  Fri Mar 19 16:45:11 2010 (4BA3E257)
nvraid.sys                  Fri Mar 19 16:59:20 2010 (4BA3E5A8)
Soluto.sys                  Mon Feb 14 07:25:50 2011 (4D591F4E)
SaiU0CCB.sys                Mon Sep 19 08:41:38 2011 (4E773882)
SaiK0CCB.sys                Mon Sep 19 08:41:43 2011 (4E773887)
lvrs64.sys                  Wed Jan 18 01:40:36 2012 (4F166964)
lvuvc64.sys                 Wed Jan 18 01:41:08 2012 (4F166984)
SaiBus.sys                  Mon Jan 23 12:29:11 2012 (4F1D98E7)
SaiMini.sys                 Mon Jan 23 12:29:11 2012 (4F1D98E7)
[COLOR=RED][B]AODDriver2.sys              Thu Apr  5 05:23:37 2012 (4F7D6499)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
AtihdW76.sys                Fri May 11 04:25:40 2012 (4FACCD04)
MpFilter.sys                Thu Aug 23 19:03:14 2012 (5036B6B2)
atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  2 08:30:13.385 2013 (UTC - 5:00)**************************
cpuz135_x64.sys             Wed May 23 10:53:22 2012 (4FBCF9E2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  1 07:28:02.839 2013 (UTC - 5:00)**************************
usbaapl64.sys               Fri Sep 28 13:32:37 2012 (5065DF35)
[/font]
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=cpuz132_x64.sys
http://www.carrona.org/drivers/driver.php?id=nvstor64.sys
http://www.carrona.org/drivers/driver.php?id=nvoclk64.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=nvraid.sys
http://www.carrona.org/drivers/driver.php?id=Soluto.sys
http://www.carrona.org/drivers/driver.php?id=SaiU0CCB.sys
http://www.carrona.org/drivers/driver.php?id=SaiK0CCB.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=SaiBus.sys
http://www.carrona.org/drivers/driver.php?id=SaiMini.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
 


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