IPv4 and IPv6 problems (Internet Problems)

Discussion in 'Windows 7 Networking' started by jonnel13, Apr 22, 2012.

  1. jonnel13

    jonnel13 New Member

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    Hi.
    My Toshiba Satellite Laptop was reformatted just now and I have major problems with Internet Connections. I already Installed all the devices (which shows no error in Device Manager) cleanly. What happen now is every time I connect to the Internet I got a status like:

    IPv4 Connectivity : No Internet Access
    IPv6 Connectivity : No Network Access
    Status : Connected
    Been a lot of fixes like (Fixme,netsh,cmd,reset TCP) none of them works still no Internet.
    Ive already check obtain address automatically still no luck..
    Also unchecking IPv6.

    So guys any person knowledgeable enough to help ?
    Thanks in advance.
     
    #1 jonnel13, Apr 22, 2012
    Last edited: Apr 22, 2012
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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    First of all you can disable IPv6 - it is not currently in general use and can cloud issues. The run a command prompt and enter:

    ipconfig /all >desktop\ipconfig.txt

    This will create a file called ipconfig.txt on your desktop which will help with troubleshooting. If you need help interpreting the output please post it here.
     
  3. LoveToHelp

    LoveToHelp New Member

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    Hi Jonnel13,

    Please help me the complete model number and OS. (Operating System)
    And provide the information about the method of connectivity. (Wired Or Wireless)
    Keep in mind to TURN ON the WIFI from the (Fn Key) or from Hardware Switch.


    Update the status report.
     

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