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- Mar 14, 2023
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Ron, yes — that is the last part of
The key line is:
So during rollback, Windows Setup tried to move/delete/copy its own temporary setup log folder and was denied access.
The other interesting line is:
That means Windows Setup found a reference to an Intel telemetry service account, but Windows could not retrieve its local group information. That may be an orphaned Intel component or leftover service account.
…it strongly suggests a driver/helper utility/shell-extension problem, not normal Windows corruption.
Your SFC/DISM/CHKDSK were clean, so I would not keep running repair commands.
Look for and temporarily uninstall:
If you see PowerENGAGE, remove that first.
If you see Intel Driver & Support Assistant or Intel Computing Improvement Program, remove those next.
Disable it temporarily:
Then restart.
To undo later:
If that warning disappears, one of those background utilities was very likely involved.
Run this in PowerShell as Administrator:
Then open:
Paste the contents here, or upload that file.
until the Explorer CRT warning is gone or we identify the offending component.
setuperr.log, and it tells us something important:What those lines mean
These are mostly rollback cleanup errors, not the original cause of the failed update.The key line is:
ObliterateOrMoveDirectoryTree(E:\$WINDOWS.~BT\Sources\Panther) failed.[gle=0x00000005]0x00000005 means:Access is deniedSo during rollback, Windows Setup tried to move/delete/copy its own temporary setup log folder and was denied access.
The other interesting line is:
Can't retrieve group information for user NT SERVICE\IntelTelemetryAgentThat means Windows Setup found a reference to an Intel telemetry service account, but Windows could not retrieve its local group information. That may be an orphaned Intel component or leftover service account.
My read
This does not prove Intel is definitely the cause. But combined with:
Code:
0xC1900101
PAGE_FAULT_IN_NONPAGED_AREA 0x50
explorer.exe R6030 CRT not initialized
Access denied during rollback
IntelTelemetryAgent reference
Your SFC/DISM/CHKDSK were clean, so I would not keep running repair commands.
Next practical step
Before retrying Windows Update, I would remove or disable nonessential utilities.1. Uninstall these if present
Go to:Settings > Apps > Installed appsLook for and temporarily uninstall:
Code:
PowerENGAGE
Intel Driver & Support Assistant
Intel Computing Improvement Program
Intel Graphics Software
Intel Arc Control
Any driver updater
Any PC cleaner/tune-up tool
Any third-party antivirus
Any VPN software
Any backup/imaging utility
If you see Intel Driver & Support Assistant or Intel Computing Improvement Program, remove those next.
2. Disable the Intel graphics software service temporarily
You showed this service running:IntelGraphicsSoftwareServiceDisable it temporarily:
Code:
Stop-Service IntelGraphicsSoftwareService -Force
Set-Service IntelGraphicsSoftwareService -StartupType Disabled
To undo later:
Code:
Set-Service IntelGraphicsSoftwareService -StartupType Automatic
Start-Service IntelGraphicsSoftwareService
3. Check whether the CRT warning stops
After restart, see whether this comes back:
Code:
explorer.exe
R6030 - CRT not initialized
4. One more useful extract from the huge log
Sincesetuperr.log only shows rollback cleanup, we need a small extract from the big setupact.log.Run this in PowerShell as Administrator:
Code:
$src='C:\$Windows.~BT\Sources\Rollback'
$out="$env:USERPROFILE\Downloads\setupact_keylines.txt"
Select-String -Path "$src\setupact.log" -Pattern `
'0xC1900101','0x50','bugcheck','PAGE_FAULT','crash','rollback','IntelTelemetryAgent','access is denied','0x00000005','driver','failed','failure' `
-CaseSensitive:$false |
Select-Object -Last 300 |
Out-File $out -Encoding utf8
C:\Users\Ron\Downloads\setupact_keylines.txtPaste the contents here, or upload that file.
For now
Do not retry:
Code:
KB5094126
Retry all
Fix problems using Windows Update
Manual .msu installer